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Attachments Object



id
string

The unique identifier for the attachment

file_name
string

The attachment's name.

ticket_id
string

The ticket id to which the attachment belongs

size
number

The file size in bytes

file_url
string

The URL to download the attachment

content_type
string

The content type of the attachment

uploaded_by
string

The user who uploaded the attachment

uploaded_by_type
string

The type of the user who uploaded the attachment

created_at
string · date-time

The time when the attachment was created

updated_at
string · date-time

The time when the attachment was updated

remote_data
object

Raw data returned from the remote API call.