Get Original Content Messages
/unified/crm/messages/get_original_content
Query Parameters
Refer Specifying query parameters in Truto APIs
Parent conversation (required)
1 supported
The unique identifier
Parent conversation id (required if conversation omitted)
1 supported
Show Truto-specific parameters
The ID of the integrated account to use for the request.
62f44730-dd91-461e-bd6a-aedd9e0ad79dThe format of the response.
unifiedreturns the response with unified mappings applied.rawreturns the unprocessed, raw response from the remote API.normalizedapplies the unified mappings and returns the data in a normalized format.streamreturns the response as a stream, which is ideal for transmitting large datasets, files, or binary data. Using streaming mode helps to efficiently handle large payloads or real-time data flows without requiring the entire data to be buffered in memory.debugreturns the final unified result alongside raw remote fetch information. The response is an envelope containingresult(identical to unified mode output) anddebug(withrequestUrl,requestOptions,data,responseHeaders, and for list operations:nextCursor,isLooping,isEmptyResult,resultCount).debugisnullfor static responses or whentruto_skip_api_call=true.
Defaults to unified.
unifiedunifiedrawnormalizedstreamdebug
Excludes the remote_data attribute from the response.
Array of fields to exclude from the response.
truto_exclude_fields[]=id&truto_exclude_fields[]=nameQuery parameters to pass to the underlying API without any transformations. Refer this guide to see how to structure the query parameters.
remote_query[foo]=barRequest Body
Refer Writing data using Unified APIs
Any additional data that should be passed as part of the request body. This data is not transformed by Truto and is passed as is to the remote API.
Response Body
The message's unique identifier
1 supported
The channel the message was sent on
The message body/content
1 supported
The parent conversation
1 supported
The unique identifier
The date and time of the message's creation
The message direction (inbound/outbound)
Raw data returned from the remote API call.
The type of sender (agent, visitor, bot, etc.)
The date and time of the message's last update
truto unified crm messages \
-m get_original_content \
-a '<integrated_account_id>' \
-o jsonimport Truto from '@truto/truto-ts-sdk';
const truto = new Truto({
token: '<your_api_token>',
});
// Custom method: get_original_content
const result = await truto.unifiedApi.get_original_content(
'crm',
'messages',
{ integrated_account_id: '<integrated_account_id>' }
);
console.log(result);import asyncio
from truto_python_sdk import TrutoApi
truto_api = TrutoApi(token="<your_api_token>")
async def main():
# Custom method: get_original_content
result = await truto_api.unified_api.get_original_content(
"crm",
"messages",
{"integrated_account_id": "<integrated_account_id>"}
)
print(result)
asyncio.run(main())curl -X POST 'https://api.truto.one/unified/crm/messages/get_original_content?integrated_account_id=<integrated_account_id>' \
-H 'Authorization: Bearer <your_api_token>' \
-H 'Content-Type: application/json' \
-d '{
"remote_data": {}
}'const integratedAccountId = '<integrated_account_id>';
const body = {
"remote_data": {}
};
const response = await fetch(`https://api.truto.one/unified/crm/messages/get_original_content?integrated_account_id=${integratedAccountId}`, {
method: 'POST',
headers: {
'Authorization': 'Bearer <your_api_token>',
'Content-Type': 'application/json',
},
body: JSON.stringify(body),
});
const data = await response.json();
console.log(data);import requests
url = "https://api.truto.one/unified/crm/messages/get_original_content"
headers = {
"Authorization": "Bearer <your_api_token>",
"Content-Type": "application/json",
}
params = {
"integrated_account_id": "<integrated_account_id>"
}
payload = {
"remote_data": {}
}
response = requests.post(url, headers=headers, params=params, json=payload)
print(response.json())