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List Attachments

Endpoint

http
GET /unified/ticketing/attachments
Integrations supported
  • Asana
  • Gorgias
  • Help Scout

Query parameters

integrated_account_id
string · uuid
REQUIRED · The ID of the integrated account to use for the request.
Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d
ticket_id
string
The ticket id to which the attachment belongs
Required in
  • Asana
  • Gorgias
  • Help Scout

Response Body

result
object[]
List of Attachments
id
string
The unique identifier for the attachment
Supported in
  • Asana
  • Help Scout
file_name
string
The attachment's name.
Supported in
  • Asana
  • Gorgias
  • Help Scout
ticket_id
string
The ticket id to which the attachment belongs
Supported in
  • Asana
  • Gorgias
  • Help Scout
file_url
string
The URL to download the attachment
Supported in
  • Asana
  • Gorgias
  • Help Scout
content_type
string
The content type of the attachment
Supported in
  • Gorgias
  • Help Scout
uploaded_by
string
The user who uploaded the attachment
uploaded_by_type
string
The type of the user who uploaded the attachment
created_at
string
The time when the attachment was created
Supported in
  • Asana
remote_data
object
Raw data returned from the remote API call.
next_cursor
string
The cursor to use for the next page of results. Pass this value as `next_cursor` in the query parameter in the next request to get the next page of results.