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List Attachments

Endpoint

http
GET /unified/ticketing/attachments
Integrations supported
  • Asana
  • Bitbucket
  • Gorgias
  • Help Scout
  • Shortcut

Query parameters

Refer Specifying query parameters in Truto APIs

integrated_account_id
string · uuid
REQUIRED · The ID of the integrated account to use for the request.
Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d
truto_response_format
string
The format of the response. Defaults to `unified`. `unified` will return the response with unified mappings applied. `raw` will return the raw response from the remote API. `normalized` will apply the unified mappings and return the data in a normalized format.
All possible enum values:
  • unified
  • raw
  • normalized
Example: unified
truto_key_by
string
By default the `result` attribute is an array of objects. This parameter allows you to specify a field in each `result` objects to use as key, which transforms the `result` array into an object with the array items keyed by the field. This is useful for when you want to use the result as a lookup table.
Example: id
truto_ignore_limit
boolean
Ignores the `limit` query parameter.
truto_ignore_remote_data
boolean
Excludes the `remote_data` attribute from the response.
truto_exclude_fields
array
Array of fields to exclude from the response.
Example: truto_exclude_fields[]=id&truto_exclude_fields[]=name
remote_query
object
Query parameters to pass to the underlying API without any transformations.
Example: remote_query[foo]=bar
ticket_id
string
The ticket id to which the attachment belongs
Required in
  • Asana
  • Gorgias
  • Help Scout
ticket
object
The unique identifier for a ticket
Required in
  • Bitbucket
workspace
object
The unique identifier for a workspace
Required in
  • Bitbucket
collections
array
The unique identifier for a ticket
Required in
  • Bitbucket

Response Body

result
object[]
List of Attachments
id
string
The unique identifier for the attachment
Supported in
  • Asana
  • Bitbucket
  • Help Scout
  • Shortcut
file_name
string
The attachment's name.
Supported in
  • Asana
  • Bitbucket
  • Gorgias
  • Help Scout
  • Shortcut
ticket_id
string
The ticket id to which the attachment belongs
Supported in
  • Asana
  • Bitbucket
  • Gorgias
  • Help Scout
  • Shortcut
file_url
string
The URL to download the attachment
Supported in
  • Asana
  • Bitbucket
  • Gorgias
  • Help Scout
  • Shortcut
content_type
string
The content type of the attachment
Supported in
  • Gorgias
  • Help Scout
  • Shortcut
uploaded_by
string
The user who uploaded the attachment
Supported in
  • Shortcut
uploaded_by_type
string
The type of the user who uploaded the attachment
Supported in
  • Shortcut
created_at
string · date-time
The time when the attachment was created
Supported in
  • Asana
  • Shortcut
updated_at
string · date-time
The time when the attachment was updated
Supported in
  • Shortcut
remote_data
object
Raw data returned from the remote API call.
next_cursor
string
The cursor to use for the next page of results. Pass this value as `next_cursor` in the query parameter in the next request to get the next page of results.