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Get Teams ​

Endpoint ​

http
GET /unified/ticketing/teams/{id}
Integrations supported
  • Asana
  • Dixa
  • Front
  • FuseDesk
  • Gorgias
  • Jira Service Management
  • Kustomer
  • LiveAgent
  • Shortcut
  • SolarWinds Service Desk
  • Teamwork Project Management
  • Trengo

Path parameters ​

id
string
REQUIRED · 

The ID of the resource.

Example: 23423523

Query parameters ​

Refer Specifying query parameters in Truto APIs

integrated_account_id
string · uuid
REQUIRED · 

The ID of the integrated account to use for the request.

Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d
truto_response_format
string

The format of the response.

  • unified returns the response with unified mappings applied.
  • raw returns the unprocessed, raw response from the remote API.
  • normalized applies the unified mappings and returns the data in a normalized format.
  • stream returns the response as a stream, which is ideal for transmitting large datasets, files, or binary data. Using streaming mode helps to efficiently handle large payloads or real-time data flows without requiring the entire data to be buffered in memory.

Defaults to unified.

All possible enum values:
  • unified
  • raw
  • normalized
  • stream
Example: unified
truto_ignore_remote_data
boolean

Excludes the remote_data attribute from the response.

truto_exclude_fields
array

Array of fields to exclude from the response.

Example: truto_exclude_fields[]=id&truto_exclude_fields[]=name
remote_query
object

Query parameters to pass to the underlying API without any transformations. Refer this guide to see how to structure the query parameters.

Example: remote_query[foo]=bar

Response Body ​

id
string
REQUIRED · 

The unique identifier for a team

Supported in
  • Asana
  • Dixa
  • Front
  • FuseDesk
  • Gorgias
  • Jira Service Management
  • Kustomer
  • LiveAgent
  • Shortcut
  • SolarWinds Service Desk
  • Teamwork Project Management
  • Trengo
name
string

The name of the team

Supported in
  • Asana
  • Dixa
  • Front
  • FuseDesk
  • Gorgias
  • Jira Service Management
  • Kustomer
  • LiveAgent
  • Shortcut
  • SolarWinds Service Desk
  • Teamwork Project Management
  • Trengo
description
string

The description of the team

Supported in
  • Asana
  • Gorgias
  • Shortcut
  • SolarWinds Service Desk
  • Teamwork Project Management
created_at
string · date-time

The date the team was created

Supported in
  • FuseDesk
  • Gorgias
  • Jira Service Management
  • Kustomer
  • Teamwork Project Management
updated_at
string · date-time

The date the team was last updated

Supported in
  • Kustomer
  • Teamwork Project Management
etag
string

The unique identifier for the specific version of the resource.

remote_data
object

Raw data returned from the remote API call.