Create Attachments ​
Endpoint ​
POST /unified/ticketing/attachments
Integrations supported
- Azure DevOps
- Enchant
- Helpshift
- Jira
- Monday.com
- Quickbase for Project Management
- Shortcut
- Trello
- YouTrack
- Zendesk
- Zoho Desk
Query parameters ​
Refer Specifying query parameters in Truto APIs
The ID of the integrated account to use for the request.
62f44730-dd91-461e-bd6a-aedd9e0ad79d
The format of the response.
unified
will return the response with unified mappings applied.raw
will return the raw response from the remote API.normalized
will apply the unified mappings and return the data in a normalized format.
Defaults to unified
.
unified
raw
normalized
unified
Excludes the remote_data
attribute from the response.
Array of fields to exclude from the response.
truto_exclude_fields[]=id&truto_exclude_fields[]=name
Query parameters to pass to the underlying API without any transformations. Refer this guide to see how to structure the query parameters.
remote_query[foo]=bar
Request Body ​
Refer Writing data using Unified APIsSupported in
- Quickbase for Project Management
The file to be uploaded.
Required in
- Azure DevOps
- Helpshift
- Jira
- Monday.com
- Shortcut
- Trello
- YouTrack
- Zendesk
- Zoho Desk
Required in
- Azure DevOps
- Helpshift
- Jira
- Monday.com
- Shortcut
- Trello
- YouTrack
- Zendesk
- Zoho Desk
The attachment's name.
Required in
- Enchant
The content type of the attachment
Required in
- Enchant
Base-64 encoded data you want to store.
Required in
- Enchant
Required in
- Azure DevOps
Any additional data that should be passed as part of the request body. This data is not transformed by Truto and is passed as is to the remote API.
Response Body ​
The unique identifier for the attachment
Supported in
- Enchant
- Helpshift
- Jira
- Monday.com
- Quickbase for Project Management
- Shortcut
- Trello
- YouTrack
- Zendesk
- Zoho Desk
The attachment's name.
Supported in
- Enchant
- Helpshift
- Jira
- Monday.com
- Shortcut
- Trello
- YouTrack
- Zendesk
- Zoho Desk
The ticket id to which the attachment belongs
Supported in
- Helpshift
- Jira
- Monday.com
- Shortcut
- Trello
- YouTrack
- Zoho Desk
The file size in bytes
Supported in
- Enchant
- Helpshift
- Jira
- Monday.com
- Trello
- Zoho Desk
The URL to download the attachment
Supported in
- Helpshift
- Jira
- Monday.com
- Shortcut
- Trello
- YouTrack
- Zendesk
- Zoho Desk
The content type of the attachment
Supported in
- Enchant
- Helpshift
- Jira
- Monday.com
- Shortcut
- Trello
- YouTrack
- Zendesk
- Zoho Desk
The user who uploaded the attachment
Supported in
- Jira
- Monday.com
- Shortcut
- YouTrack
- Zoho Desk
The type of the user who uploaded the attachment
Supported in
- Shortcut
The time when the attachment was created
Supported in
- Jira
- Monday.com
- Shortcut
- Trello
- YouTrack
- Zoho Desk
The time when the attachment was updated
Supported in
- Shortcut
- YouTrack
The unique identifier for the specific version of the resource.
Raw data returned from the remote API call.