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Downgrade Users ​

Endpoint ​

http
POST /unified/user-directory/users/downgrade
Integrations supported
  • Airtable
  • PagerDuty
  • Salesforce
  • Segment
  • Zoom

Query parameters ​

Refer Specifying query parameters in Truto APIs

integrated_account_id
string · uuid
REQUIRED · 

The ID of the integrated account to use for the request.

Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d
truto_response_format
string

The format of the response.

  • unified returns the response with unified mappings applied.
  • raw returns the unprocessed, raw response from the remote API.
  • normalized applies the unified mappings and returns the data in a normalized format.
  • stream returns the response as a stream, which is ideal for transmitting large datasets, files, or binary data. Using streaming mode helps to efficiently handle large payloads or real-time data flows without requiring the entire data to be buffered in memory.

Defaults to unified.

All possible enum values:
  • unified
  • raw
  • normalized
  • stream
Example: unified
truto_ignore_remote_data
boolean

Excludes the remote_data attribute from the response.

truto_exclude_fields
array

Array of fields to exclude from the response.

Example: truto_exclude_fields[]=id&truto_exclude_fields[]=name
remote_query
object

Query parameters to pass to the underlying API without any transformations. Refer this guide to see how to structure the query parameters.

Example: remote_query[foo]=bar
user_id
string

The unique identifier for the user

Required in
  • PagerDuty
  • Salesforce
  • Segment
  • Zoom
license_id
string

The unique identifier for the license

Required in
  • PagerDuty
role_id
string
Integration specific notes
  • PagerDutyThe unique identifier for the valid role
  • SalesforceThe unique identifier for the role
All possible enum values:
  • admin
  • limited_user
  • observer
  • owner
  • read_only_limited_user
  • read_only_user
  • restricted_access
  • user
Required in
  • PagerDuty
  • Salesforce
  • Segment
workspace_id
Required in
  • Segment

Request Body ​

Refer Writing data using Unified APIs

user_id
Required in
  • Segment
role_id
Required in
  • Segment
workspace_id
Required in
  • Segment
remote_data
object

Any additional data that should be passed as part of the request body. This data is not transformed by Truto and is passed as is to the remote API.

Response Body ​

id
string
REQUIRED · 

The unique identifier for a user

Supported in
  • PagerDuty
external_id
string

The external identifier for a user. This is set when the SCIM API is being used.

identifiers
object

The identifiers of the user.

first_name
string

The first name of the user

last_name
string

The last name of the user

title
string

The title of the user

name
string

The name of the user

Supported in
  • PagerDuty
username
string

The username of the user

emails
object[]

The emails of the user

Supported in
  • PagerDuty
email
string

The email address

type
string

The type of email address

is_primary
boolean

Whether the email address is primary

phones
object[]

The phones of the user

number
string

The phone number

extension
string

The extension of the phone number

type
string

The type of phone number

status
string

The status of the user. If no clear mapping is available, then the raw value is returned.

All possible enum values:
  • active
  • inactive
  • deleted
  • invited
is_email_verified
boolean

Whether the user's email has been verified

is_2fa_enabled
boolean

Whether the user has 2FA enabled

roles
object[]

The roles of the user

Supported in
  • PagerDuty
id
string

The unique identifier for a role

name
string

The name of the role

group
string

The role of the user in the group. This is available when the user can have different roles in different groups or teams in an application.

organization
string

The role of the user in the organization. This is available when the user can have different roles in different organizations in an application.

workspace
string

The role of the user in the workspace. This is available when the user can have different roles in different workspaces in an application.

organizations
object[]

The organizations of the user

id
string

The unique identifier for an organization

name
string

The name of the organization

user_type
string

The type of user

licenses
object[]

The licenses of the user or the products the user has access to

id
string

The unique identifier for a license

name
string

The name of the license

organization
string

The unique identifier of the organization to which the license belongs

last_active_at
string · date-time

The date and time the user was last active for the license

groups
object[]

The groups of the user

id
string

The unique identifier for a group

name
string

The name of the group

organization
string

The unique identifier of the organization to which the group belongs

workspaces
object[]

The workspaces of the user

id
string

The unique identifier for a workspace

name
string

The name of the workspaces

avatar
string

The avatar of the user

Supported in
  • PagerDuty
timezone
string

The timezone of the user

Supported in
  • PagerDuty
languages
string[]

The languages preferred by the user

bio
string

The bio of the user. Usually a short description set by the user about them.

created_at
string · date-time

The date and time the user was created

updated_at
string · date-time

The date and time the user was last updated

last_active_at
string · date-time

The date and time the user was last active

last_login_at
string · date-time

The date and time the user was last logged in

status_changed_at
string · date-time

The date and time the user's status was last changed

activated_at
string · date-time

The date and time the user was activated

urls
object[]

The URLs of the user

url
string

The URL

type
string

The type of URL

remote_data
object

Raw data returned from the remote API call.