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Get Engagements ​

Endpoint ​

http
GET /unified/crm/engagements/{id}
Integrations supported
  • Pipedrive
  • Zoho CRM

Path parameters ​

id
string
REQUIRED · The ID of the resource.
Example: 23423523

Query parameters ​

integrated_account_id
string · uuid
REQUIRED · The ID of the integrated account to use for the request.
Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d
engagement_type
string
The engagement's type - call, email, meeting or raw response
All possible enum values:
  • call
  • email
  • meeting
Required in
  • Zoho CRM
contact_id
string
The contact's unique identifier. Required when engagement_type is email.
Supported in
  • Zoho CRM

Response Body ​

id
string
REQUIRED · The engagement's unique identifier
Supported in
  • Pipedrive
  • Zoho CRM
owner
string
The engagement's owner
Supported in
  • Pipedrive
  • Zoho CRM
content
string
The engagement's content
Supported in
  • Pipedrive
  • Zoho CRM
subject
string
The engagement's subject
Supported in
  • Pipedrive
  • Zoho CRM
direction
string
The engagement's direction
engagement_type
string
The engagement's type - call, email, meeting or raw response
Supported in
  • Pipedrive
  • Zoho CRM
start_time
string · date-time
The engagement's start time
Supported in
  • Zoho CRM
end_time
string · date-time
The engagement's end time
Supported in
  • Zoho CRM
account
string
The engagement's account
Supported in
  • Pipedrive
contact
string[]
The engagement's contact
Supported in
  • Zoho CRM
opportunity
string[]
The engagement's opportunity
created_at
string · date-time
The date and time of the engagement's creation
Supported in
  • Pipedrive
  • Zoho CRM
updated_at
string · date-time
The date and time of the engagement's last update
Supported in
  • Pipedrive
  • Zoho CRM
remote_data
object
Raw data returned from the remote API call.