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Get Attachments ​

Endpoint ​

http
GET /unified/ticketing/attachments/{id}
Integrations supported
  • Asana
  • Jira
  • Zendesk

Path parameters ​

id
string
REQUIRED · The ID of the resource.
Example: 23423523

Query parameters ​

integrated_account_id
string · uuid
REQUIRED · The ID of the integrated account to use for the request.
Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d

Response Body ​

id
string
The unique identifier for the attachment
Supported in
  • Asana
  • Jira
  • Zendesk
file_name
string
The attachment's name.
Supported in
  • Asana
  • Jira
  • Zendesk
ticket_id
string
The ticket id to which the attachment belongs
Supported in
  • Asana
file_url
string
The URL to download the attachment
Supported in
  • Asana
  • Zendesk
content_type
string
The content type of the attachment
Supported in
  • Jira
  • Zendesk
uploaded_by
string
The user who uploaded the attachment
Supported in
  • Jira
uploaded_by_type
string
The type of the user who uploaded the attachment
Supported in
  • Jira
created_at
string
The time when the attachment was created
Supported in
  • Asana
  • Jira
remote_data
object
Raw data returned from the remote API call.