Conversations Object
Properties
idstring
required·
The conversation's unique identifier
assigneeobject
The agent/user assigned to the conversation
idstring
The unique identifier
channelstring
The conversation channel (live chat, email, Messenger, WhatsApp, forms, etc.)
closed_atstring · date-time
The date and time the conversation was closed
created_atstring · date-time
The date and time of the conversation's creation
inbox_idstring
The inbox this conversation belongs to
latest_message_previewstring
Preview text of the latest message
remote_dataRecord<string, any>
Raw data returned from the remote API call.
statusstring
The conversation's status
ticketobject
The ticket associated with the conversation
idstring
The ticket's unique identifier
updated_atstring · date-time
The date and time of the conversation's last update