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Why Sprinto opted for Truto despite already using a leading Unified API

Learn why Sprinto chose Truto to deliver a PrimePay HRIS integration, gaining the speed and flexibility missing from their current industry-leading unified API.

Nachi Raman Nachi Raman · · 4 min read
Why Sprinto opted for Truto despite already using a leading Unified API

If you are working toward becoming SOC 2, ISO 27001, HIPAA, or GDPR compliant, reliable employee data sits at the center. Small HR fields carry real weight. A precise start date shows that training and policy acknowledgments happened on time. Accurate manager info sends access reviews to the right approver. A confirmed last working day triggers clean offboarding. HRIS integrations pull these details into Sprinto, so you have one reliable record and less manual work. That makes automation safer and audits simpler.

Sprinto’s Challenge

Sprinto helps companies automate their compliance. For one of their mid-market customers in the medical software industry, a company with over 400 employees, HRIS integration was essential to get audit-ready and stay compliant.

The request was clear: Integrate PrimePay HRIS.

Sprinto already had several HRIS integrations in place from another leading unified API provider. But when this customer’s request came in, Sprinto had to decide: wait for a long roadmap cycle, or find a partner who could deliver now.

“They were already compliant with HIPAA and NIST-CSF, but they chose Sprinto to manage and automate their process around evidence collection and reminders. That’s where this request came up. The specific HRIS that they're using was not already available with us. So we came to you.”

- Akshay Bhalotia, Customer Success Manager at Sprinto

Key compliance controls enabled by HRIS integrations

  • Auto enrollment and training tracking. Push the staff list from the HRIS into training tools so people are enrolled, reminded, and their completions and policy acknowledgments are logged as evidence.

  • Onboarding. Use hire dates and roles to give new employees the right training and access on day one, with records that stand up in an audit.

  • Offboarding. Use the last working date to close accounts and remove permissions quickly, which reduces leftover access.

  • Standard access by role. Map job roles or codes to system roles so everyday access is consistent and easy to reproduce or audit.

  • Admin and high-risk access. Flag admin and sensitive roles so those accounts need extra approvals, time-bound elevation, and monitoring.

  • Evidence trail. Keep dated HR events like hires, transfers, promotions, and terminations so you can attach clear proof during audits.

  • Access that follows job changes. When someone transfers, goes on leave, returns, or is rehired, their access updates to match the current role.

  • Access reviews. Manager and role data identify the right approvers and show who has what and why, which makes reviews faster and defensible.

Why Sprinto Turned to Truto

  1. Speed of delivery

    Truto can build new integrations in days, not months. For Sprinto, this meant their customer did not have to stall onboarding or fall back on manual processes.

  2. Flexibility to build for one customer

    Not every HRIS is a household name. Some are global, others are regional, and many are country-specific. Sprinto needed a partner who would not dismiss “small” requests. Truto’s philosophy is simple: if even one customer needs it, we will build it.

  3. Reliability

    A broken integration is not just an inconvenience; it is a compliance risk. Sprinto’s customer success team highlighted the importance of catching issues before customers do. With monitoring and checks baked in, Truto helps Sprinto stay ahead of problems.

  4. Adaptable data model

    Every customer’s compliance journey is different, and so are their data needs. Truto adapts its data model to fit the customer’s workflows and requirements, instead of forcing customers to reshape their processes around a rigid integration. This flexibility ensures Sprinto’s clients get integrations that work the way they need them to, without compromise.

Business Impact

Choosing the right integration partner is not just about technology; it is about outcomes. For companies in fast-moving industries, integrations often decide whether a deal closes on time, whether onboarding stays smooth, and whether customer success teams can focus on value rather than firefighting.

With integrations delivered quickly and tailored to customer needs, organizations avoid losing deals because of missing connectors. Sales cycles shorten because prospects no longer need to wait months for an integration to be built. Customer success teams save countless hours of manual work and troubleshooting, while engineering teams are freed from the ongoing burden of building and maintaining one-off integrations.

The result is more than operational efficiency. It is increased win rates, faster time to value for customers, and stronger trust at every stage of the customer journey. Integrations stop being blockers and start becoming enablers of growth.

Truto vs. other industry-leading providers

This is not just about one integration. It is about how Sprinto can now say “yes” more often. Whether it is a Fortune 500 company with a global HRIS or a healthcare provider in Sweden with a regional system, Sprinto can deliver any integration in hours, thanks to Truto.

By choosing Truto, Sprinto ensured that:

  • Customers get faster time to value.

  • Compliance teams do less manual work.

  • Sales cycles don’t stall on missing integrations.

  • Trust is built not just on features, but on reliability.

Even with existing integrations from an industry-leading unified API provider, Sprinto chose Truto. Not because the others did not work, but because Truto gave them what compliance really demands: speed, flexibility, and reliability. Where other industry-leading providers often operate on long roadmap cycles and prioritize volume over individual customer needs, Truto focuses on building what matters right now. That difference is what turned a potential blocker into a success story for Sprinto and their customer.

FAQ

Why did Sprinto choose Truto over its existing unified API provider?
Sprinto needed the PrimePay HRIS integration immediately for a customer, but their existing provider had a long roadmap cycle. Truto was chosen for its ability to build new integrations in days rather than months.
What are the benefits of integrating HRIS data for compliance automation?
HRIS integrations automate key compliance controls like onboarding, offboarding, and access reviews by providing accurate employee start dates and role data. This reduces manual work and ensures a reliable evidence trail for audits.
How does Truto handle custom or niche HRIS integration requests?
Truto prioritizes flexibility and will build integrations even for specific regional or niche HRIS platforms if a customer needs them. This allows companies like Sprinto to say yes to more integration requests.

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