Conversational Intelligence
Chorus
API integration
Ship Conversational Intelligence features without building the integration. Full Chorus API access via Proxy, normalized data through Unified APIs — extend models and mappings to fit your product.
Talk to usUse Cases
Why integrate with Chorus
Common scenarios for SaaS companies building Chorus integrations for their customers.
Enrich deal forecasting with conversation signals
RevOps and forecasting platforms can pull Chorus meeting data — including AI-detected topics, competitor mentions, and transcript snippets — to generate deal health scores that go beyond CRM stage data alone.
Build a unified coaching library from recorded calls
Sales enablement and LMS platforms can ingest Chorus meetings, recordings, and transcripts to let managers curate training playlists and deliver timestamped coaching feedback inside their own product.
Surface voice-of-customer insights for product teams
Product management and feedback aggregation tools can scan Chorus transcripts for feature requests, bug mentions, and sentiment signals, turning raw call data into actionable engineering tickets without relying on sales reps to relay information.
Sync call activity into niche or vertical CRMs
Industry-specific CRMs that aren't natively supported by Chorus can use Truto to pull meeting metadata, attendees, and transcripts, matching participants to their own contact records so users never leave their primary workflow.
Trigger real-time workflows from meeting events
Workflow automation and collaboration platforms can monitor Chorus meetings for specific topics or keywords and route alerts, summaries, or follow-up tasks into tools like Slack, Jira, or internal dashboards.
What You Can Build
Ship these features with Truto + Chorus
Concrete product features your team can ship faster by leveraging Truto’s Chorus integration instead of building from scratch.
Automatic call log sync to CRM contacts
Match Chorus meeting attendees by email to your app's contact records and auto-attach transcripts, AI summaries, and recording links to the right account or opportunity.
AI deal risk detection from conversation topics
Ingest the topics and transcript data from Chorus meetings to flag deals where pricing objections, competitor mentions, or stalled next steps appear repeatedly.
Embedded call playback with searchable transcripts
Surface Chorus audio and video recording URLs alongside timestamped, speaker-attributed transcripts directly inside your product's UI for in-context review.
User-aware data scoping via Chorus user mapping
Pull Chorus user profiles to map call owners to your app's user accounts, enforcing correct data visibility and permission boundaries across teams.
Keyword-triggered VOC snippet extraction
Scan meeting transcripts for configurable keywords like 'bug,' 'integration,' or competitor names and automatically clip the relevant timestamped passage into a structured insight feed.
Team-level conversation analytics dashboard
Aggregate meeting durations, talk-to-listen ratios, and topic frequency across all Chorus users to give managers a single pane of glass for coaching metrics.
Unified APIs
Unified APIs for Chorus
Skip writing code for every integration. Use Truto’s category-specific Unified APIs out of the box or customize the mappings with AI.
How It Works
From zero to integrated
Go live with Chorus in under an hour. No boilerplate, no maintenance burden.
Link your customer’s Chorus account
Use Truto’s frontend SDK to connect your customer’s Chorus account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.
We handle authentication
Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.
Call our API, we call Chorus
Truto’s Proxy API is a 1-to-1 mapping of the Chorus API. You call us, we call Chorus, and pass the response back in the same cycle.
Unified response format
Every response follows a single format across all integrations. We translate Chorus’s pagination into unified cursor-based pagination. Data is always in the result attribute.
FAQs
Common questions about Chorus on Truto
Authentication, rate limits, data freshness, and everything else you need to know before you integrate.
How does authentication work for the Chorus integration?
Chorus uses token-based authentication via its REST API. Your end users provide their API token through Truto's managed auth flow, so you never have to handle credential storage or renewal directly.
What data can I access through the Unified Conversational Intelligence API for Chorus?
The Unified API exposes Meetings and Users. Meetings include metadata (title, duration, timestamps), attendees, audio/video recording URLs, AI-detected topics, and timestamped speaker-attributed transcripts. Users include profile details like email, name, and role.
Are there specific Truto tools available for Chorus today?
No pre-built tools are available for Chorus at this time. They are built on request — reach out to the Truto team with your use case and they will scope and deliver the tooling you need.
Does Truto handle pagination and rate limits for the Chorus API?
Yes. Truto abstracts away pagination logic and respects Chorus's rate limits automatically, so your application receives complete result sets without needing to manage cursors or back-off strategies.
Can I map Chorus meeting attendees to contacts in my own application?
Yes. Each meeting's attendees array includes email addresses and host indicators. You can match these against your own user or contact records to attribute call activity to the correct accounts.
How fresh is the data when I query Chorus through Truto?
Truto queries the Chorus API in real time (or near-real-time with proxy requests), so data freshness matches what the Chorus API itself provides. Transcripts and AI analysis are available once Chorus has finished processing a recording.
Chorus
Get Chorus integrated into your app
Our team understands what it takes to make a Chorus integration successful. A short, crisp 30 minute call with folks who understand the problem.
Talk to us