Voice
JustCall
API integration
Ship Voice features without building the integration. Full JustCall API access via Proxy, normalized data through Unified APIs — extend models and mappings to fit your product.
Talk to usUse Cases
Why integrate with JustCall
Common scenarios for SaaS companies building JustCall integrations for their customers.
Sync JustCall agent identities into your platform
Use Truto's Unified User Directory API to automatically map JustCall users and agent IDs to your platform's user records, ensuring call routing, presence, and performance data are always attributed to the right person.
Embed call activity logging in a vertical CRM
SaaS CRMs serving real estate, insurance, or financial services can offer automatic call and voicemail logging by consuming JustCall webhook events, giving end users zero-data-entry communication timelines without building bespoke telephony plumbing.
Power a sales coaching dashboard with AI call data
Sales enablement and coaching platforms can pull JustCall's AI-generated transcripts, sentiment scores, and call summaries to build rep performance leaderboards — starting with unified user identity resolution through Truto.
Trigger automated workflows from missed calls and voicemails
Helpdesk, ticketing, and workflow automation products can listen for JustCall's missed-call and voicemail events to instantly create tasks, tickets, or follow-up sequences, reducing response time for their customers' end users.
Provision JustCall agents automatically from your app
HR platforms and operations tools can keep JustCall agent rosters in sync with their own user directories, ensuring new hires are call-ready on day one and offboarded users lose access immediately.
What You Can Build
Ship these features with Truto + JustCall
Concrete product features your team can ship faster by leveraging Truto’s JustCall integration instead of building from scratch.
Unified agent roster sync
Automatically provision, update, and deactivate JustCall agents from your platform's user directory using Truto's Unified User Directory API.
Real-time call activity timeline
Surface inbound and outbound call logs, recordings, and voicemail transcriptions as timeline events inside your product by consuming JustCall webhook payloads.
AI call summary cards
Fetch JustCall's AI-generated transcripts, sentiment scores, and action items after the jc.call_ai_generated event fires and render them as rich summary cards on contact or deal records.
Missed-call task generator
Automatically create follow-up tasks or high-priority tickets in your app whenever a JustCall call.missed or call.voicemail event is detected.
Sales dialer queue injection
Push high-intent leads from your platform directly into a JustCall Sales Dialer campaign so SDRs can follow up within minutes of a trigger event.
Rep performance leaderboard
Aggregate per-agent talk time, sentiment scores, and script adherence metrics from JustCall — mapped to your platform's user IDs via Truto — into a coaching dashboard.
Unified APIs
Unified APIs for JustCall
Skip writing code for every integration. Use Truto’s category-specific Unified APIs out of the box or customize the mappings with AI.
Unified User Directory API
Users
The User object represents a User.
How It Works
From zero to integrated
Go live with JustCall in under an hour. No boilerplate, no maintenance burden.
Link your customer’s JustCall account
Use Truto’s frontend SDK to connect your customer’s JustCall account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.
We handle authentication
Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.
Call our API, we call JustCall
Truto’s Proxy API is a 1-to-1 mapping of the JustCall API. You call us, we call JustCall, and pass the response back in the same cycle.
Unified response format
Every response follows a single format across all integrations. We translate JustCall’s pagination into unified cursor-based pagination. Data is always in the result attribute.
FAQs
Common questions about JustCall on Truto
Authentication, rate limits, data freshness, and everything else you need to know before you integrate.
Which Truto Unified APIs are available for JustCall today?
JustCall is currently supported through Truto's Unified User Directory API (Users), which lets you read and manage JustCall agent/user records in a standardized schema. Additional tools and unified API resources can be built on request.
How does authentication work for JustCall through Truto?
JustCall uses API Key and API Secret-based authentication. Truto handles credential storage and request signing so your end users simply provide their JustCall API credentials during the connect flow — you never manage secrets directly.
Can I consume JustCall webhooks through Truto?
JustCall offers a robust webhook system (v2.1) with events like call.completed, call.missed, sms.received, and jc.call_ai_generated. Truto can help normalize and route these events. Specific webhook relay tooling can be built on request to match your use case.
What if I need access to JustCall endpoints not yet covered by Truto's tools?
Truto builds integration tools on request. If you need access to JustCall's AI API, Sales Dialer API, SMS endpoints, or any other resource, the Truto team can scope and ship the required tooling to match your product requirements.
Does Truto handle pagination and rate limits for JustCall API calls?
Yes. Truto abstracts away pagination logic and respects JustCall's rate limits automatically, so your application code receives complete result sets without managing cursor state or retry backoff.
Can I map JustCall agent IDs to users in my own platform?
Absolutely. The Unified User Directory API returns standardized user records including unique IDs, names, emails, and roles. You can use these to create a persistent mapping between JustCall agents and your platform's user objects.
JustCall
Get JustCall integrated into your app
Our team understands what it takes to make a JustCall integration successful. A short, crisp 30 minute call with folks who understand the problem.
Talk to us