Remote Support · Beta

AnyDesk
API integration

Ship Remote Support features without building the integration. Full AnyDesk API access via Proxy and 10+ MCP-ready tools for AI agents — extend models and mappings to fit your product.

Built for specific customer use cases. Issues are resolved quickly.

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Use Cases

Why integrate with AnyDesk

Common scenarios for SaaS companies building AnyDesk integrations for their customers.

01

Embed remote support inside helpdesk tickets

Let support agents launch and log AnyDesk sessions directly from a ticket, with session duration and timestamps automatically attached for a complete audit trail.

02

Automate MSP billable hours reconciliation

Pull AnyDesk session histories nightly to calculate per-client support duration and generate invoice line items, eliminating manual time tracking for technicians.

03

Monitor remote access for compliance

Continuously ingest AnyDesk session logs into security and GRC tools to satisfy SOC2, ISO27001, and HIPAA requirements around who accessed which machines, when, and for how long.

04

Sync endpoint fleets with RMM dashboards

Map customer device records to AnyDesk client IDs and keep aliases standardized, so IT admins get one-click remote control from their existing asset management UI.

05

Capacity-aware automation for remote operations

Check AnyDesk license and session capacity before triggering bulk remote actions, preventing failed deployments and wasted automation runs.

What You Can Build

Ship these features with Truto + AnyDesk

Concrete product features your team can ship faster by leveraging Truto’s AnyDesk integration instead of building from scratch.

01

One-click remote session launcher

Fetch a client's AnyDesk ID by lookup and generate a deep link so agents can start a session without leaving your product.

02

Automatic session logging on tickets

Match completed AnyDesk sessions to the originating ticket or customer and append duration, start, and end timestamps as an activity record.

03

Billable hours reporting dashboard

Aggregate session durations per client across any date range to power invoicing, utilization reports, and SLA tracking.

04

Endpoint alias management

Programmatically rename AnyDesk clients to match your internal naming convention whenever a device is provisioned or reassigned.

05

Remote access anomaly detection

Stream session records into your security engine to flag sessions from unknown client IDs, off-hours connections, or unusually long sessions.

06

Roster-driven address book sync

Pull AnyDesk rosters to keep your CRM, RMM, or support tool aligned with the machine groupings agents see in their AnyDesk app.

SuperAI

AnyDesk AI agent tools

Comprehensive AI agent toolset with fine-grained control. Integrates with MCP clients like Cursor and Claude, or frameworks like LangChain.

list_all_any_desk_clients

List AnyDesk clients. Returns a collection of client objects.

get_single_any_desk_client_by_id

Get a single AnyDesk client by id. Returns the full client object. Required: id.

any_desk_clients_partial_update

Partially update an existing AnyDesk client by id. Only the fields supplied in the request body are modified. Required: id.

delete_a_any_desk_client_by_id

Delete an AnyDesk client by id. Returns an empty response on success. Required: id.

list_all_any_desk_sessions

List AnyDesk sessions. Returns a collection of session objects from the AnyDesk account.

get_single_any_desk_session_by_id

Get a single AnyDesk session by id. Returns the full session object for the specified session. Required: id.

any_desk_sessions_partial_update

Partially update an AnyDesk session by id. Sends a PATCH request with the fields to modify and returns the updated session object. Required: id.

list_all_any_desk_rosters

List rosters in AnyDesk. Returns a collection of roster entries.

list_all_any_desk_sysinfo

Get system information from AnyDesk. Returns details about the AnyDesk system status and configuration.

list_all_any_desk_auth

List authentication details for the AnyDesk integration. Returns available auth information associated with the configured account.

Why Truto

Why use Truto’s MCP server for AnyDesk

Other MCP servers give you a static tool list for one app. Truto gives you a managed, multi-tenant MCP infrastructure across 500+ integrations.

01

Auto-generated, always up to date

Tools are dynamically generated from curated documentation — not hand-coded. As integrations evolve, tools stay current without manual maintenance.

02

Fine-grained access control

Scope each MCP server to read-only, write-only, specific methods, or tagged tool groups. Expose only what your AI agent needs — nothing more.

03

Multi-tenant by design

Each MCP server is scoped to a single connected account with its own credentials. The URL itself is the auth token — no shared secrets, no credential leaking across tenants.

04

Works with every MCP client

Standard JSON-RPC 2.0 protocol. Paste the URL into Claude, ChatGPT, Cursor, or any MCP-compatible agent framework — tools are discovered automatically.

05

Built-in auth, rate limits, and error handling

Tool calls execute through Truto’s proxy layer with automatic OAuth refresh, rate-limit handling, and normalized error responses. No raw API plumbing in your agent.

06

Expiring and auditable servers

Create time-limited MCP servers for contractors or automated workflows. Optional dual-auth requires both the URL and a Truto API token for high-security environments.

How It Works

From zero to integrated

Go live with AnyDesk in under an hour. No boilerplate, no maintenance burden.

01

Link your customer’s AnyDesk account

Use Truto’s frontend SDK to connect your customer’s AnyDesk account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.

02

We handle authentication

Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.

03

Call our API, we call AnyDesk

Truto’s Proxy API is a 1-to-1 mapping of the AnyDesk API. You call us, we call AnyDesk, and pass the response back in the same cycle.

04

Unified response format

Every response follows a single format across all integrations. We translate AnyDesk’s pagination into unified cursor-based pagination. Data is always in the result attribute.

FAQs

Common questions about AnyDesk on Truto

Authentication, rate limits, data freshness, and everything else you need to know before you integrate.

Which AnyDesk objects can I read and write through Truto?

Truto exposes AnyDesk clients, sessions, rosters, sysinfo, and auth. You can list and retrieve clients and sessions, partially update clients and sessions, delete clients, and list rosters, sysinfo, and auth status.

How do end users authenticate their AnyDesk account?

Truto handles AnyDesk authentication on your behalf so you don't need to implement the credential exchange or manage tokens directly. Your end users connect through Truto's hosted auth flow and you call the AnyDesk tools using a unified interface.

Can I update session records after a session has ended?

Yes. The any_desk_sessions_partial_update tool lets you patch session records, which is useful for closing out abandoned sessions or attaching metadata your product needs.

How fresh is AnyDesk session data?

Truto fetches session data on demand via list_all_any_desk_sessions, so freshness depends on how frequently you poll. For billing or compliance use cases, a scheduled sync (e.g., hourly or nightly) is typically sufficient.

Can I check available session capacity before launching automation?

Yes. Use list_all_any_desk_sysinfo to retrieve license limits and current usage, then gate bulk remote operations on available concurrent session capacity.

Does Truto offer a Unified API for remote support?

Not currently — AnyDesk is available as a direct integration with native tools. You work directly with AnyDesk's data model (clients, sessions, rosters) through Truto's consistent interface.

AnyDeskAPI integration