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Incident Management

PagerDuty
API integration

Ship Incident Management features without building the integration. Full PagerDuty API access via Proxy, normalized data through Unified APIs, and 150+ MCP-ready tools for AI agents — all extensible to your exact use case.

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PagerDuty

Use Cases

Why integrate with PagerDuty

Common scenarios for SaaS companies building PagerDuty integrations for their customers.

01

Trigger PagerDuty incidents from your monitoring or security platform

If your SaaS product detects anomalies, threshold breaches, or security vulnerabilities, you can programmatically create PagerDuty incidents routed to the right service and escalation policy — and auto-resolve them when conditions normalize.

02

Sync incident status bidirectionally with your ticketing or support tool

Customer support and ITSM platforms can create PagerDuty incidents on escalation and subscribe to webhook events so that when engineering acknowledges or resolves an incident, the linked ticket updates automatically — and vice versa.

03

Surface on-call context inside your product

Internal developer portals, ChatOps tools, and workforce platforms can query PagerDuty schedules and on-call rosters in real time, letting users see exactly who to page without leaving your application.

04

Automate schedule overrides from workforce or HR systems

When an employee books PTO in your HR or workforce management SaaS, you can automatically detect conflicting on-call shifts and create schedule overrides in PagerDuty to assign a backup engineer.

05

Enrich active incidents with diagnostic context

AI-ops and observability platforms can append incident notes containing root-cause analysis, deployment logs, or forensic data directly to a PagerDuty incident timeline so responders have full context on arrival.

What You Can Build

Ship these features with Truto + PagerDuty

Concrete product features your team can ship faster by leveraging Truto’s PagerDuty integration instead of building from scratch.

01

Automated incident creation and resolution

Create PagerDuty incidents when your product detects a critical event and auto-resolve them via status update when the condition clears, using create and update incident endpoints.

02

Service picker for alert routing

Let your end users browse their PagerDuty services and escalation policies inside your UI so they can map your product's resources to the correct PagerDuty routing path.

03

Live on-call roster widget

Display who is currently on call for any service or schedule directly in your application using the on-calls and users-on-call endpoints.

04

PTO-aware schedule override automation

Query PagerDuty schedules, detect conflicts with time-off requests from your platform, and create overrides to swap in a backup responder automatically.

05

Real-time incident webhook listener

Create and manage webhook subscriptions so your product reacts instantly to incident state changes like triggered, acknowledged, and resolved events.

06

Incident note injection for AI-assisted triage

Push AI-generated summaries, related logs, or runbook links as incident notes so the on-call engineer sees enriched context the moment they open the page.

SuperAI

PagerDuty AI agent tools

Comprehensive AI agent toolset with fine-grained control. Integrates with MCP clients like Cursor and Claude, or frameworks like LangChain.

list_all_pagerduty_users

List users in PagerDuty account. Returns users' id, name, email, and role fields. Supports filtering by query parameter 'query'.

get_single_pagerduty_user_by_id

Get details about a specific user in PagerDuty by id. Returns user fields including id, name, email, role, time_zone, job_title, avatar_url, description, teams, contact_methods, and notification_rules.

delete_a_pagerduty_user_by_id

Delete a user by id in PagerDuty. Returns 400 if the user has assigned incidents unless offboarding feature is enabled and configured. Incident reassignment is asynchronous and not guaranteed before response.

update_a_pagerduty_user_by_id

Update a user by id in PagerDuty. Requires user object with name and email. Returns updated user fields including type, name, email, time_zone, color, role, job_title, avatar_url, and description.

list_all_pagerduty_user_sessions

List active sessions of a PagerDuty user by id. Returns sessions array with details of each active session. Note: active sessions exclude newly issued OAuth tokens since November 2021.

list_all_pagerduty_licenses

List licenses associated with your account in PagerDuty. Returns license details including id, type, and status.

list_all_pagerduty_license_allocations

List license allocations in PagerDuty. Returns licenses allocated to users within your account including user and license details.

list_all_pagerduty_user_licenses

Get the license allocated to a user in PagerDuty. Requires the user id. Returns license details including license type and status.

list_all_pagerduty_schedules

List on-call schedules in PagerDuty. Returns schedules array with schedule details including name and time periods users are on-call.

get_single_pagerduty_schedule_by_id

Get detailed information about a schedule in PagerDuty by id. Returns id, name, description, time_zone, schedule_layers with entries, escalation_policies, users, teams, and URLs for the schedule.

create_a_pagerduty_schedule

Create a new on-call schedule in PagerDuty with name, type, time_zone, description, and schedule_layers. Returns id, type, summary, self URL, html_url, escalation_policies, users, teams, schedule_layers, overrides_subschedule, and final_schedule.

update_a_pagerduty_schedule_by_id

Update an existing on-call schedule in PagerDuty by id. Returns the updated schedule including id, name, time_zone, description, schedule_layers, escalation_policies, users, teams, overrides_subschedule, and final_schedule.

delete_a_pagerduty_schedule_by_id

Delete a schedule by id in PagerDuty. Returns no content on success.

list_all_pagerduty_users_on_call

List all users on call in a given schedule using id. Returns users array with user details for the specified schedule.

list_all_pagerduty_on_calls

List all on-call entries in PagerDuty filtered by escalation_policy_ids, schedule_ids, user_ids, since, and until. Returns on-call periods with user, escalation policy, and schedule details.

create_a_pagerduty_incident

Create an incident in PagerDuty with required fields: type, title, service, priority, and escalation_policy. Returns incident id, title, status, incident_number, urgency, service, priority, escalation_policy, assignments, and URLs.

list_all_pagerduty_incidents

List existing incidents in PagerDuty. Returns incidents representing problems or issues that need resolution. Key response fields include incident id, status, urgency, and assigned users.

get_single_pagerduty_incident_by_id

Get detailed information about a specific incident in PagerDuty by id. Returns fields including id, summary, incident_number, title, status, created_at, updated_at, service, assignments, escalation_policy, teams, urgency, and more.

update_a_pagerduty_incident_by_id

Update an incident by id in PagerDuty. Returns updated incident fields including id, summary, status, title, incident_number, created_at, updated_at, service, priority, assignments, acknowledgements, resolved_at, urgency, and escalation_policy.

list_all_pagerduty_me

Get details about the current user in PagerDuty. Returns user information including id, name, email, and role.

list_all_pagerduty_services

List existing services in PagerDuty. Returns service id, name, description, status, escalation policies, and teams associated with each service.

get_single_pagerduty_service_by_id

Get details about a specific service in PagerDuty by id. Returns fields including id, type, summary, name, status, escalation_policy, teams, integrations, incident_urgency_rule, support_hours, scheduled_actions, and auto_pause_notifications_parameters.

create_a_pagerduty_service

Create a new service in PagerDuty with required escalation_policy. Returns id, name, status, escalation_policy, incident_urgency_rule, support_hours, scheduled_actions, and auto_pause_notifications_parameters.

update_a_pagerduty_service_by_id

Update an existing service by id in PagerDuty. Returns updated service fields including id, name, status, escalation_policy, incident_urgency_rule, support_hours, scheduled_actions, integrations, teams, and auto_pause_notifications_parameters.

delete_a_pagerduty_service_by_id

Delete a service by id in PagerDuty. Once deleted, the service is inaccessible and new incidents cannot be created for it.

list_all_pagerduty_incident_types

List available incident types in PagerDuty filtered by enabled state. Returns incident_types array with details like type name and status.

get_single_pagerduty_incident_type_by_id

Get detailed information about a single incident type in PagerDuty using id. Returns enabled, id, parent, name, type, description, created_at, updated_at, and display_name fields.

create_a_pagerduty_incident_type

Create a new incident type in PagerDuty with required fields name, display_name, and parent_type. Returns fields enabled, id, name, parent, type, description, created_at, updated_at, and display_name.

update_a_pagerduty_incident_type_by_id

Update an Incident Type by id in PagerDuty. Returns fields: id, name, created_at, updated_at, description, display_name, enabled, parent, and type.

list_all_pagerduty_abilities

List all abilities available to your PagerDuty account. Returns an array of ability names such as 'teams' and 'urgencies'.

list_all_pagerduty_add_ons

List all installed Add-ons in PagerDuty. Returns id, type, summary, self URL, html_url, name, and src for each Add-on.

get_single_pagerduty_add_on_by_id

Get details about an existing Add-on in PagerDuty by id. Returns fields id, type, name, src, and services with service details including id, type, summary, self, and html_url.

create_a_pagerduty_add_on

Install an Add-on with name and src in PagerDuty. Returns id, type, summary, self URL, html_url, name, and src of the installed Add-on. HTTPS required for src.

update_a_pagerduty_add_on_by_id

Update an Add-on by id in PagerDuty. Requires id, and addon object with type, name, and src. Returns updated add-on with id, type, name, src, and services array.

delete_a_pagerduty_add_on_by_id

Delete an Add-on by id in PagerDuty. Removes an existing Add-on which adds new functionality to PagerDuty's UI. Returns 204 on successful deletion.

list_all_pagerduty_alert_grouping_settings

List all alert grouping settings in PagerDuty. Returns id, name, description, type, config, services, created_at, and updated_at fields for each setting.

get_single_pagerduty_alert_grouping_setting_by_id

Get an Alert Grouping Setting by id in PagerDuty. Returns id, name, description, type, config, services, created_at, and updated_at fields. Note: features available only on certain plans.

create_a_pagerduty_alert_grouping_setting

Create a new Alert Grouping Setting in PagerDuty. Returns id, name, description, type, config, services, created_at, and updated_at fields of the created setting.

update_a_pagerduty_alert_grouping_setting_by_id

Update an Alert Grouping Setting by id in PagerDuty. Returns the updated setting including id, name, description, type, config, services, created_at, and updated_at fields.

delete_a_pagerduty_alert_grouping_setting_by_id

Delete an existing Alert Grouping Setting by id in PagerDuty. Returns 204 on successful deletion.

list_all_pagerduty_audit_records

List audit records matching query parameters in PagerDuty. Returns records sorted by execution_time with fields id, execution_time, method, root_resource, action, and details. Supports cursor and limit for pagination.

list_all_pagerduty_automation_actions

List Automation Actions in PagerDuty filtered by optional parameters. Returns id, name, description, action_type, creation_time, modify_time, privileges, and services fields for each action.

get_single_pagerduty_automation_action_by_id

Get an Automation Action by id in PagerDuty. Returns fields including id, name, description, action_type, creation_time, modify_time, invocation permissions, and associated services and teams.

create_a_pagerduty_automation_action

Create an Automation Action in PagerDuty with name, description, action_type, and action_data_reference.script. Returns action id, name, description, action_type, action_data_reference.script, creation_time, modify_time, invocation permissions, services, and teams.

update_a_pagerduty_automation_action_by_id

Update an Automation Action by id in PagerDuty. Returns updated action with fields id, name, description, action_type, action_data_reference.script, creation_time, modify_time, and invocation permissions.

delete_a_pagerduty_automation_action_by_id

Delete an Automation Action by id in PagerDuty. Returns no content on successful deletion.

list_all_pagerduty_invocations

List invocations filtered by action_id, incident_id, invocation_state, or not_invocation_state in PagerDuty. Returns id, type, action_id, action_snapshot, duration, metadata, runner_id, state, and timing for each invocation.

get_single_pagerduty_invocation_by_id

Get an Automation Action Invocation by id in PagerDuty. Returns id, type, action_id, action_snapshot with name and action_type, duration, metadata with agent and incident ids, runner_id, state, and timing of state transitions.

create_a_pagerduty_invocation

Create an invocation for an action in PagerDuty using id and metadata with incident_id. Returns invocation id, type, action_snapshot with name and type, runner_id, timing states, duration, state, action_id, and metadata including agent and incident details.

list_all_pagerduty_automation_action_runners

List Automation Action runners in PagerDuty. Returns runners with fields id, name, description, creation_time, type, runner_type, runbook_base_uri, status, teams, and privileges. Results sorted by runner name.

get_single_pagerduty_automation_action_runner_by_id

Get an Automation Action runner by id in PagerDuty. Returns runner fields including id, name, summary, type, description, creation_time, runner_type, status, teams, and privileges.

create_a_pagerduty_automation_action_runner

Create an Automation Action runner with name, description, runner_type, and teams in PagerDuty. Returns runner id, name, summary, type, description, creation_time, runner_type, status, secret, teams, and privileges.

update_a_pagerduty_automation_action_runner_by_id

Update an Automation Action runner by id in PagerDuty. Returns runner details including id, name, summary, type, description, creation_time, runner_type, status, teams, and privileges.

delete_a_pagerduty_automation_action_runner_by_id

Delete an Automation Action runner by id in PagerDuty. Returns 204 status on successful deletion.

list_all_pagerduty_paused_incident_alert_reports

Get the 5 most recent alerts triggered and 5 most recent alerts resolved after being paused in PagerDuty. Requires since and until parameters to define the reporting period. Returns id, service_id, and created_at for each alert.

get_single_pagerduty_paused_incident_alert_report_by_id

Get paused incident reporting counts with parameters service_id, since, suspended_by, and until in PagerDuty. Returns paused_count, triggered_after_pause_count, and resolved_after_pause_count for the specified period.

list_all_pagerduty_business_services

List existing business services in PagerDuty. Returns id, name, description, point_of_contact, summary, team, type, self, and html_url fields for each business service.

get_single_pagerduty_business_service_by_id

Get details about a specific business service by id in PagerDuty. Returns id, name, description, point_of_contact, summary, team reference, and URLs for the business service.

create_a_pagerduty_business_service

Create a new Business Service in PagerDuty with name, description, point_of_contact, and team id. Returns id, type, self URL, html_url, point_of_contact, name, description, summary, and team reference.

update_a_pagerduty_business_service_by_id

Update a Business Service by id in PagerDuty. Returns the updated business_service object including id, name, description, point_of_contact, summary, team reference, self URL, and html_url.

delete_a_pagerduty_business_service_by_id

Delete a Business Service by id in PagerDuty. Once deleted, the service is inaccessible and new incidents cannot be created for it. Returns no content on success.

list_all_pagerduty_business_service_subscribers

Get a list of Notification Subscribers for a Business Service in PagerDuty by id. Returns subscriber_id and subscriber_type for each subscriber.

create_a_pagerduty_business_service_subscriber

Create Business Service Subscribers for id in PagerDuty. Returns subscriptions array with subscriber_id, subscriber_type, subscribable_id, subscribable_type, account_id, and result indicating subscription status.

list_all_pagerduty_change_events

List all existing Change Events in PagerDuty. Returns an array of change events with fields id, summary, timestamp, type, source, integration, services, custom_details, and links.

get_single_pagerduty_change_event_by_id

Get details about a specific Change Event by id in PagerDuty. Returns fields including summary, timestamp, type, source, integration id and type, associated services, custom details, and links.

create_a_pagerduty_change_event

Create a change event in PagerDuty. Requires sending event details in the request body. The response confirms event acceptance with status 202.

update_a_pagerduty_change_event_by_id

Update a Change Event by id in PagerDuty. Returns the updated change_event including summary, timestamp, source, integration id and type, associated services, custom_details, and links.

list_all_pagerduty_escalation_policies

List all escalation policies in PagerDuty. Returns id, name, summary, type, on_call_handoff_notifications, escalation_rules, services, num_loops, and teams for each policy.

get_single_pagerduty_escalation_policy_by_id

Get information about an escalation policy by id in PagerDuty. Returns id, name, description, escalation_rules with targets and delay, services, num_loops, teams, and on_call_handoff_notifications.

create_a_pagerduty_escalation_policy

Create an escalation policy with name and escalation_rules in PagerDuty. Returns id, name, escalation_rules with targets, services, num_loops, on_call_handoff_notifications, and teams.

update_a_pagerduty_escalation_policy_by_id

Update an escalation policy by id in PagerDuty. Returns the updated escalation policy including id, name, description, escalation_rules, services, num_loops, on_call_handoff_notifications, and teams.

delete_a_pagerduty_escalation_policy_by_id

Delete an escalation policy by id in PagerDuty. The escalation policy must not be in use by any services. Returns no content on success.

list_all_pagerduty_extension_schemas

List all extension schemas in PagerDuty. Returns fields id, description, guide_url, icon_url, key, label, logo_url, send_types, and url for each extension schema.

get_single_pagerduty_extension_schema_by_id

Get details about a specific extension vendor in PagerDuty by id. Returns id, summary, description, guide_url, icon_url, key, label, logo_url, send_types, and url fields.

list_all_pagerduty_extensions

List existing extensions in PagerDuty. Returns fields id, name, summary, type, endpoint_url, extension_schema, and extension_objects for each extension.

get_single_pagerduty_extension_by_id

Get details about an existing extension by id in PagerDuty. Returns fields including id, name, summary, endpoint_url, extension_schema, extension_objects, and temporarily_disabled status.

create_a_pagerduty_extension

Create a new extension in PagerDuty with required fields name, extension_schema, and extension_objects. Returns id, name, summary, type, endpoint_url, extension_schema details, and extension_objects details.

update_a_pagerduty_extension_by_id

Update an existing extension by id in PagerDuty. Returns the updated extension with fields id, name, summary, type, endpoint_url, extension_schema (id, type, summary, self), and extension_objects (id, type, summary, self, html_url).

delete_a_pagerduty_extension_by_id

Delete an existing extension by id in PagerDuty. Once deleted, the extension is inaccessible and new incidents cannot be created for it.

pagerduty_extensions_enable

Enable an extension by id in PagerDuty. Returns the extension's id, name, summary, type, endpoint_url, extension_schema details, and extension_objects associated with the extension.

list_all_pagerduty_incident_alerts

List alerts for the specified incident in PagerDuty. Requires id. Returns alert id, summary, type, URLs, created_at, status, alert_key, service info, body details, incident id, suppressed status, severity, and integration info.

get_single_pagerduty_incident_alert_by_id

Get detailed information about an alert in PagerDuty by id and alert_id. Returns alert fields including id, summary, status, severity, service, incident, and integration details.

update_a_pagerduty_incident_alert_by_id

Update an alert by id and alert_id in PagerDuty. Returns the alert's type, status, associated incident id and type, and body details including contexts and custom keys.

pagerduty_incident_alerts_manage

Update multiple alerts for an incident in PagerDuty by id. Returns updated alerts with fields id, summary, status, severity, service info, incident reference, and suppression status. Max 250 alerts per request.

list_all_pagerduty_incident_workflows

List existing Incident Workflows in PagerDuty. Returns id, name, description, type, created_at, self URL, and html_url for each workflow.

get_single_pagerduty_incident_workflow_by_id

Get an Incident Workflow by id in PagerDuty. Returns id, name, description, created_at, self URL, html_url, steps array with step details, and is_enabled status.

create_a_pagerduty_incident_workflow

Create a new Incident Workflow in PagerDuty with name, description, and steps. Returns id, name, description, type, created_at, self URL, html_url, and steps with action details.

update_a_pagerduty_incident_workflow_by_id

Update an Incident Workflow by id in PagerDuty. Returns the updated incident workflow including id, name, description, type, created_at, self URL, html_url, is_enabled status, team, and steps with action configurations.

delete_a_pagerduty_incident_workflow_by_id

Delete an existing Incident Workflow by id in PagerDuty. Returns success confirmation upon deletion.

list_all_pagerduty_incident_workflows_actions

List Incident Workflow Actions in PagerDuty. Returns actions array with id, name, description, action_type, created_at, and created_by_user_id fields. Supports keyword filtering.

get_single_pagerduty_incident_workflows_action_by_id

Get an Incident Workflow Action by id in PagerDuty. Returns fields including id, name, description, action_type, version, inputs, outputs, created_at, and created_by_user_id.

list_all_pagerduty_incident_workflows_triggers

List existing Incident Workflow Triggers in PagerDuty. Returns id, type, trigger_type_name, trigger_type, condition, trigger_url, workflow details, services, and subscription status.

get_single_pagerduty_incident_workflows_trigger_by_id

Get an Incident Workflows Trigger by id in PagerDuty. Returns fields id, type, trigger_type_name, trigger_type, trigger_url, self, workflow details, services, is_subscribed_to_all_services, and permissions.

create_a_pagerduty_incident_workflows_trigger

Create a new Incident Workflow Trigger in PagerDuty. Requires trigger_type and workflow.id. Returns trigger id, type, trigger_type_name, condition, trigger_url, workflow details, services, and subscription status.

update_a_pagerduty_incident_workflows_trigger_by_id

Update an existing Incident Workflow Trigger by id in PagerDuty. Returns fields including id, trigger_type_name, condition, trigger_url, services with id and summary, and workflow details such as id, name, and description.

delete_a_pagerduty_incident_workflows_trigger_by_id

Delete an existing Incident Workflow Trigger by id in PagerDuty. Returns no content on success.

list_all_pagerduty_log_entries

List all incident log entries in PagerDuty. Returns id, type, summary, created_at, agent, channel, incident, teams, contexts, and event_details fields for each log entry.

get_single_pagerduty_log_entry_by_id

Get details for a specific log entry by id in PagerDuty. Returns fields including id, type, summary, created_at, agent, channel, incident, teams, contexts, and event_details.

update_a_pagerduty_log_entry_by_id

Update log entry channel details and type in PagerDuty. Requires id. Returns updated channel type and details.

list_all_pagerduty_maintenance_windows

List maintenance windows in PagerDuty filtered by service_ids, team_ids, and filter state. Returns id, summary, type, start_time, end_time, description, services, teams, and created_by fields.

get_single_pagerduty_maintenance_window_by_id

Get an existing maintenance window by id in PagerDuty. Returns id, type, summary, start_time, end_time, description, services, teams, and created_by details. The end_time must be in the future and after start_time.

create_a_pagerduty_maintenance_window

Create a maintenance window with start_time, end_time, and services in PagerDuty. Returns id, summary, start_time, end_time, description, services, teams, and created_by in the response.

update_a_pagerduty_maintenance_window_by_id

Update a maintenance window by id in PagerDuty. Returns the updated maintenance window including id, summary, start_time, end_time, description, services, teams, and created_by details.

delete_a_pagerduty_maintenance_window_by_id

Delete or end a maintenance window by id in PagerDuty. Deletes if in the future or ends if ongoing. Cannot delete if already ended. Returns 204 on success.

list_all_pagerduty_notifications

List notifications for a given time range with required parameters since and until in PagerDuty. Returns id, type, started_at, address, and user details for each notification. Date range must be less than 3 months.

list_all_pagerduty_priorities

List existing priorities in PagerDuty. Returns an array of priorities with fields id, type, summary, self, name, and description representing the importance and impact of incidents.

list_all_pagerduty_overrides

List overrides for a schedule with id, since, and until parameters in PagerDuty. Returns override id, start and end times, and user details including id, summary, self, and html_url.

create_a_pagerduty_override

Create one or more overrides for a schedule identified by id in PagerDuty. Each override specifies start, end, and user details. The response returns status, override id, start, end, user id, summary, self URL, and html_url for each override.

delete_a_pagerduty_override_by_id

Delete an override on a schedule in PagerDuty using id and override_id. Returns 200 OK if the override is truncated due to current time, otherwise 204 No Content on successful deletion. Cannot remove past overrides.

list_all_pagerduty_webhooks_subscriptions

List webhook subscriptions with optional filtering by filter_type and filter_id in PagerDuty. Returns id, type, active status, delivery_method, description, events, and filter for each subscription.

get_single_pagerduty_webhooks_subscription_by_id

Get details about a specific webhook subscription in PagerDuty by id. Returns id, type, active status, delivery_method with url and headers, description, events list, and filter object.

create_a_pagerduty_webhooks_subscription

Create a webhook subscription with delivery_method, events, filter, and type in PagerDuty. Returns id, active status, description, events, filter, and delivery_method details including url and custom headers.

update_a_pagerduty_webhooks_subscription_by_id

Update a webhook subscription by id in PagerDuty. Returns the updated webhook subscription including id, type, active status, delivery_method details, description, events, and filter.

delete_a_pagerduty_webhooks_subscription_by_id

Delete a webhook subscription by id in PagerDuty. Returns no content on successful deletion.

pagerduty_webhooks_subscriptions_enable

Enable a webhook subscription by id in PagerDuty. Returns the webhook_subscription object with fields id, type, active status, delivery_method details including url and temporarily_disabled status, description, events, and filter.

pagerduty_webhooks_subscriptions_test

Test a webhook subscription by sending a pagey.ping event to the destination. Requires id. Returns 202 Accepted if successful.

list_all_pagerduty_standards

Get all standards of an account in PagerDuty. Returns fields: id, name, description, active, type, resource_type, inclusions, and exclusions.

update_a_pagerduty_standard_by_id

Update a standard by id in PagerDuty. Returns active status, description, exclusions, id, inclusions, name, resource_type, and type fields in the response.

list_all_pagerduty_status_dashboards

Get all custom Status Dashboard views in PagerDuty. Returns id, url_slug, and name for each dashboard.

get_single_pagerduty_status_dashboard_by_id

Get a Status Dashboard by id in PagerDuty. Returns id, url_slug, and name of the Status Dashboard.

list_all_pagerduty_vendors

List all vendors in PagerDuty. Returns vendors with fields id, type, summary, self, name, website_url, logo_url, thumbnail_url, description, and integration_guide_url.

get_single_pagerduty_vendor_by_id

Get details about a specific vendor by id in PagerDuty. Returns id, type, summary, self URL, name, website URL, logo URL, thumbnail URL, description, and integration guide URL.

list_all_pagerduty_tags

List all tags in PagerDuty. Returns tag objects with id, label, summary, type, self URL, and html_url. Supports filtering by query.

get_single_pagerduty_tag_by_id

Get details about a specific tag in PagerDuty by id. Returns fields type, summary, self URL, label, id, and html_url.

create_a_pagerduty_tag

Create a tag with label in PagerDuty. Returns tag id, type, label, summary, self URL, and html_url.

delete_a_pagerduty_tag_by_id

Delete a tag by id in PagerDuty. The response confirms successful deletion with no content returned.

list_all_pagerduty_teams

List teams in PagerDuty. Returns id, type, summary, self URL, html_url, name, and description for each team.

get_single_pagerduty_team_by_id

Get details about a specific team by id in PagerDuty. Returns fields id, type, summary, self, html_url, name, description, and default_role.

create_a_pagerduty_team

Create a new team in PagerDuty with name and description. Returns id, type, summary, self URL, html_url, name, description, and base_role of the created team.

update_a_pagerduty_team_by_id

Update a team by id in PagerDuty. Requires id and team object with name. Returns updated team with id, summary, self URL, html_url, name, description, and default_role.

delete_a_pagerduty_team_by_id

Delete a team by id in PagerDuty. Requires id. Unresolved incidents will be reassigned to reassignment_team if specified or become account-level. Succeeds only if no associated Escalation Policies, Services, Schedules, or Subteams exist.

list_all_pagerduty_templates

Get a list of all templates in PagerDuty. Returns template fields including id, name, description, template_type, created_by, updated_by, created_at, and updated_at.

get_single_pagerduty_template_by_id

Get a single template by id in PagerDuty. Returns template fields including id, name, description, template_type, templated_fields (email_subject, email_body, message), created_by, updated_by, self, and type.

create_a_pagerduty_template

Create a new template in PagerDuty with template_type, name, description, and templated_fields including email_subject, email_body, and message. Returns id, name, description, templated_fields, created_by, updated_by, self, and html_url.

update_a_pagerduty_template_by_id

Update a template by id in PagerDuty. Requires template_type, name, description, and templated_fields including email_subject, email_body, and message. Returns updated template with id, name, description, templated_fields, created_by, updated_by, self, and html_url.

delete_a_pagerduty_template_by_id

Delete a specific template by id in PagerDuty. Returns no content on success.

list_all_pagerduty_workflow_integrations

List available Workflow Integrations in PagerDuty. Returns id, type, domain_name, package_name, name, description, icon_svg, tags, search_keywords, is_deprecated, entitled, application, configuration_schema, secrets_schema, html_url, self, created_at, and created_by fields.

get_single_pagerduty_workflow_integration_by_id

Get details about a specific workflow integration by id in PagerDuty. Returns fields including id, type, domain_name, package_name, name, description, icon_svg, tags, search_keywords, is_deprecated, entitled, application, configuration_schema, secrets_schema, html_url, self, created_at, and created_by.

list_all_pagerduty_workflow_integration_connections

List all Workflow Integration Connections in PagerDuty. Returns id, type, integration_id, name, service_url, external_id, external_id_label, health status, configuration, teams, html_url, self URL, created_at timestamp, and created_by user reference.

get_single_pagerduty_workflow_integration_connection_by_id

Get details about a Workflow Integration Connection by integration_id and id in PagerDuty. Returns id, name, type, service_url, external_id, is_default, health status, configuration, teams, created_at, and created_by user info.

create_a_pagerduty_workflow_integration_connection

Create a new Workflow Integration Connection with integration_id. Returns id, name, service_url, external_id, external_id_label, is_default, health status, configuration, teams, html_url, self URL, created_at timestamp, and created_by user reference in PagerDuty.

update_a_pagerduty_workflow_integration_connection_by_id

Update a Workflow Integration Connection by integration_id and id in PagerDuty. Returns fields including id, name, service_url, external_id, is_default, health status, configuration, teams, created_at, and created_by user details.

delete_a_pagerduty_workflow_integration_connection_by_id

Delete a Workflow Integration Connection by integration_id and id in PagerDuty. Returns no content on success.

list_all_pagerduty_event_orchestrations

List all Global Event Orchestrations. Returns id, name, description, team reference, routes count, created_at, created_by, updated_at, updated_by, and version fields in the response.

get_single_pagerduty_event_orchestration_by_id

Get Global Event Orchestration by id in PagerDuty. Returns id, self URL, name, description, team reference, integrations array, routes count, created_at, created_by user reference, updated_at, updated_by user reference, and version.

create_a_pagerduty_event_orchestration

Create a Global Event Orchestration with name, description, and team id in PagerDuty. Returns orchestration id, name, description, team reference, integrations, routes count, creation and update metadata, and version.

update_a_pagerduty_event_orchestration_by_id

Update a Global Event Orchestration by id in PagerDuty. Returns id, self URL, name, description, team reference, integrations, routes count, created_at, created_by, updated_at, updated_by, and version fields.

delete_a_pagerduty_event_orchestration_by_id

Delete a Global Event Orchestration by id in PagerDuty. Once deleted, events can no longer be ingested using this Orchestration's Routing Key. Returns 204 on success.

list_all_pagerduty_event_orchestrations_integrations

List integrations associated with an Event Orchestration in PagerDuty by id. Returns integration id, label, and parameters including routing_key and type.

get_single_pagerduty_event_orchestrations_integration_by_id

Get an Integration for an Event Orchestration by id and integration_id in PagerDuty. Returns integration id, label, and parameters including routing_key and type.

create_a_pagerduty_event_orchestrations_integration

Create an Integration for an Event Orchestration using id. Returns integration id, label, and parameters including routing_key and type.

update_a_pagerduty_event_orchestrations_integration_by_id

Update an Integration for an Event Orchestration in PagerDuty using id and integration_id. Returns integration id, label, and parameters including routing_key and type.

delete_a_pagerduty_event_orchestrations_integration_by_id

Delete an Integration for an Event Orchestration in PagerDuty using id and integration_id. This removes the Integration and its Routing Key, stopping all future events sent with that key.

list_all_pagerduty_incident_notes

List notes for an incident in PagerDuty by incident id. Returns notes with id, user who created the note, channel of creation, content, and created_at timestamp.

create_a_pagerduty_incident_note

Create a new note on an incident in PagerDuty using id. Returns note id, user info, channel, content, and created_at timestamp. Maximum 2000 notes per incident.

list_all_pagerduty_past_incidents

Get past incidents for id in PagerDuty. Returns incidents within the past 6 months with similar metadata on the same service. Response includes incident id, created_at, self link, title, and similarity score. Total and limit fields reflect the number of incidents returned.

list_all_pagerduty_related_incidents

Get the 20 most recent related incidents for the incident with id in PagerDuty. Returns related incidents with fields incident.id, incident.created_at, incident.self, incident.title, and relationships explaining why incidents are related.

Why Truto

Why use Truto’s MCP server for PagerDuty

Other MCP servers give you a static tool list for one app. Truto gives you a managed, multi-tenant MCP infrastructure across 650+ integrations.

01

Auto-generated, always up to date

Tools are dynamically generated from curated documentation — not hand-coded. As integrations evolve, tools stay current without manual maintenance.

02

Fine-grained access control

Scope each MCP server to read-only, write-only, specific methods, or tagged tool groups. Expose only what your AI agent needs — nothing more.

03

Multi-tenant by design

Each MCP server is scoped to a single connected account with its own credentials. The URL itself is the auth token — no shared secrets, no credential leaking across tenants.

04

Works with every MCP client

Standard JSON-RPC 2.0 protocol. Paste the URL into Claude, ChatGPT, Cursor, or any MCP-compatible agent framework — tools are discovered automatically.

05

Built-in auth, rate limits, and error handling

Tool calls execute through Truto’s proxy layer with automatic OAuth refresh, rate-limit handling, and normalized error responses. No raw API plumbing in your agent.

06

Expiring and auditable servers

Create time-limited MCP servers for contractors or automated workflows. Optional dual-auth requires both the URL and a Truto API token for high-security environments.

Unified APIs

Unified APIs for PagerDuty

Skip writing code for every integration. Use Truto’s category-specific Unified APIs out of the box or customize the mappings with AI.

Unified User Directory API

Licenses

Licenses represent concepts like user seats in apps that support them

View Docs

Roles

The Role object represents a role of a User.

View Docs

Users

The User object represents a User.

View Docs

How It Works

From zero to integrated

Go live with PagerDuty in under an hour. No boilerplate, no maintenance burden.

01

Link your customer’s PagerDuty account

Use Truto’s frontend SDK to connect your customer’s PagerDuty account. We handle all OAuth and API key flows — you don’t need to create the OAuth app.

02

We handle authentication

Don’t spend time refreshing access tokens or figuring out secure storage. We handle it and inject credentials into every API request.

03

Call our API, we call PagerDuty

Truto’s Proxy API is a 1-to-1 mapping of the PagerDuty API. You call us, we call PagerDuty, and pass the response back in the same cycle.

04

Unified response format

Every response follows a single format across all integrations. We translate PagerDuty’s pagination into unified cursor-based pagination. Data is always in the result attribute.

FAQs

Common questions about PagerDuty on Truto

Authentication, rate limits, data freshness, and everything else you need to know before you integrate.

What authentication methods does the PagerDuty integration support?

PagerDuty supports API key (token) based authentication. Your end users provide their PagerDuty API key through Truto's managed auth flow, so you never handle raw credentials directly.

Which PagerDuty resources can I read and write through Truto?

Truto supports full CRUD on incidents, services, schedules, escalation policies, business services, tags, teams, templates, extensions, webhook subscriptions, event orchestrations, and more. You can also list on-calls, create schedule overrides, append incident notes, manage automation actions and runners, and query audit records and log entries.

Does Truto handle PagerDuty's pagination automatically?

Yes. Truto manages cursor and offset-based pagination across all PagerDuty list endpoints, so you receive complete result sets without implementing pagination logic yourself.

Can I use Truto's Unified User Directory API with PagerDuty?

Yes. PagerDuty is mapped to Truto's Unified User Directory API, giving you a normalized schema for Users, Licenses, and Roles that works identically across other integrated platforms.

How do I subscribe to real-time PagerDuty events like incident triggers or resolutions?

Use the webhook subscription endpoints — create, list, update, delete, enable, and test — to manage V3 webhook subscriptions. This lets your application react to events such as incident.triggered, incident.acknowledged, and incident.resolved in real time.

Are there rate limit considerations when calling PagerDuty through Truto?

PagerDuty enforces rate limits on its REST API (typically around 900 requests per minute for most endpoints). Truto respects these limits and surfaces rate-limit headers so you can implement appropriate back-off strategies in your application.

PagerDuty

Get PagerDuty integrated into your app

Our team understands what it takes to make a PagerDuty integration successful. A short, crisp 30 minute call with folks who understand the problem.

Talk to us