Hive

Hive

API integration

Expand your

Ticketing

integrations with the

Hive

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

Perform all CRUD operations through our Proxy and Unified APIs.

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • springworks
  • TruvaAI
  • Sprinto
  • Dos&Co
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • Springworks
  • TruvaAI
  • Sprinto
  • SaaSMonk
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient
  • Findr

superAI

Comprehensive Hive AI Agent toolset with fine-grained access control and MCP Server capabilities. Hive MCP Servers works seamlessly with Cursor and Claude AI editors for immediate consumption. Integrates with all popular LLM frameworks including LangChain and PyDantic for advanced AI orchestration.

hive_action_attachments_download

Use this endpoint to download the actual file content of an attachment in Hive. The url for this req…

list_all_hive_me

Use this endpoint to retrieve the profile information of a specific user in Hive.…

delete_a_hive_webhook_by_id

Delete webhook by id in Hive. Returns a message confirming the webhook deletion.…

create_a_hive_webhook

Create a webhook in Hive with required parameters name, workspaceId, trigger, and url. Returns webho…

update_a_hive_user_tag_by_id

Update a specific user tag for user_id in workspace_id in Hive. Returns _id, name, options, selected…

list_all_hive_user_tags

Get all user tags for a user in a workspace in Hive. Requires workspace_id and user_id. Returns an a…

get_single_hive_user_tag_by_id

Get a single user tag for a given workspace and user in Hive. Requires workspace_id, user_id, and id…

update_a_hive_user_setting_by_id

Update user setting for workspace_id and id in Hive. Returns workspaceId, _id, userId, firstDayOfWor…

get_single_hive_user_setting_by_id

Get user setting by workspace_id and id in Hive. Returns workspaceId, _id, userId, firstDayOfWork, l…

get_single_hive_status_by_id

Get status by id in Hive. Returns the status details for the specified id.…

create_a_hive_status

Create a status with name, color, and workspaceId in Hive. Returns _id, name, and color of the creat…

delete_a_hive_role_tag_by_id

Delete an existing role tag by workspace_id and id in Hive.…

list_all_hive_role_tags

Get all role tags for a workspace in Hive. Requires workspace_id. Returns _id, workspace, name, crea…

create_a_hive_role_tag

Create a new role tag in Hive for workspace_id. Returns the created role tag with its name.…

update_a_hive_role_tag_by_id

Update an existing role tag with id in workspace_id in Hive. Returns _id, workspace, name, createdBy…

update_a_hive_user_role_tag_by_id

Update user role tag with workspace_id, user_id, and id in Hive. Returns _id, workspace, name, creat…

update_a_hive_resource_assignment_by_id

Update resource assignment by id in Hive. Requires id and allows updating startDate, endDate, projec…

delete_a_hive_resource_assignment_by_id

Delete resource assignment by id in Hive. Returns status 200 on success.…

list_all_hive_resource_assignments

Get resource assignments for workspace_id in Hive. Returns id, workspace, resourceId, projectId, sta…

create_a_hive_resource_assignment

Create a new resource assignment in Hive with workspace, resourceId, startDate, endDate, and assignm…

get_single_hive_resource_assignment_by_id

Get resource assignment by id in Hive. Returns the resource assignment object matching the specified…

update_a_hive_project_tag_by_id

Update a project tag with id in Hive using workspace_id and project_id. Returns _id, name, options,…

get_single_hive_project_tag_by_id

Get a single project tag for a given workspace_id, project_id, and id in Hive. Returns _id, name, op…

list_all_hive_project_tags

Get all project tags for workspace_id and project_id in Hive. Returns an array of tags with fields _…

list_all_hive_project_statuses

Get project statuses for workspace_id in Hive. Returns edges array containing project status nodes w…

hive_project_statuses_set

Set project status for a project in Hive using projectId and statusId. Returns _id, statusId, and de…

create_a_hive_project_custom_field

Create a new custom field for a project in Hive using project_id. Returns the updated list of projec…

update_a_hive_project_custom_field_by_id

Update an existing custom field for a project in Hive using project_id and id. Returns the updated p…

create_a_hive_message

Create a new message in Hive with workspace, body, senderName, senderPicture, and containerId. Retur…

update_a_hive_custom_tag_by_id

Update a custom tag by workspace_id and id in Hive. Returns _id, name, type, isMulti, options, creat…

delete_a_hive_custom_tag_by_id

Delete a custom tag by workspace_id and id in Hive. Returns a message confirming deletion.…

get_single_hive_custom_tag_by_id

Get a custom tag by id in Hive with workspace_id and id. Returns _id, name, type, isMulti, options,…

list_all_hive_custom_tags

Get all custom tags of type user or project for workspace_id in Hive. Returns fields _id, workspace,…

create_a_hive_custom_tag

Create a new custom tag in Hive with workspace_id, name, and type. Returns _id, name, type, isMulti,…

list_all_hive_action_history

Get action history for a specific action in Hive. Requires id of the action. Returns the full histor…

list_all_hive_action_templates

Get all action templates for a given workspace in Hive. Requires workspace_id. Returns an array of a…

hive_action_templates_apply

Apply an action template to an existing action in Hive using action id and processId. Returns status…

get_single_hive_custom_field_by_id

Get custom field by workspace_id and id in Hive. Returns _id, label, type, workspace, deleted, modif…

create_a_hive_custom_field

Create a custom field in Hive for workspace_id with label, type, and itemType. Returns _id, label, t…

list_all_hive_custom_fields

Get custom fields for a workspace in Hive. Requires workspace_id. Returns fields including _id (fiel…

get_single_hive_action_attachment_by_id

Get attachment by attachmentId and actionId in Hive. Returns fields _id, name, workspace, url, creat…

create_a_hive_action_attachment

Create an action attachment for the action identified by id in Hive. Requires actionId and file URL.…

list_all_hive_action_attachments

Get all attachments for an action in Hive by actionId. Returns _id, name, workspace, url, createdAt,…

list_all_hive_action_comments

Get comments for an action in Hive using id. Returns fields id, attachments, workspace, body, mentio…

create_a_hive_action_comment

Create an action comment for the action identified by id in Hive. Returns the comment id, body, work…

delete_a_hive_action_by_id

Delete action by id in Hive. Returns a message confirming the deletion.…

update_a_hive_action_by_id

Update an action by id in Hive. Returns updated fields including id, title, workspace, assignees, pr…

get_single_hive_action_by_id

Get information about a specific action in Hive using id. Returns fields including estimate which is…

list_all_hive_actions

Get all actions for a given workspace in Hive. Requires workspace_id. Returns action fields includin…

create_a_hive_action

Create a new action in Hive with workspace, title, and projectId. Returns id, title, workspace, assi…

create_a_hive_label

Create a new label in Hive with workspace_id, name, and color. Returns the created label with its _i…

get_single_hive_label_by_id

Get label details by workspace_id and id in Hive. Returns _id, workspace, name, color, parent, creat…

update_a_hive_label_by_id

Update an existing label in Hive with workspace_id and id. Returns _id, workspace, name, color, pare…

list_all_hive_labels

Get all labels for a workspace in Hive using workspace_id. Returns label fields _id, name, color, pa…

delete_a_hive_label_by_id

Delete an existing label by workspace_id and id in Hive.…

delete_a_hive_team_by_id

Delete a team by id in Hive. Returns status 200 on success or 400 on error.…

update_a_hive_team_by_id

Update existing team with id in Hive by providing name and members. Returns updated team with fields…

list_all_hive_teams

Get all teams for your workspace in Hive. Requires workspace_id. Returns an array of teams with fiel…

create_a_hive_team

Create a new team in Hive with required workspace, members, and name. Returns _id, name, members, wo…

update_a_hive_project_by_id

Update a project by id in Hive. Requires id. Returns updated project fields including id, name, desc…

delete_a_hive_project_by_id

Delete a project by id in Hive. Requires id of the project to delete. Returns status 200 on success.…

get_single_hive_project_by_id

Get project by id in Hive. Returns project fields including id, name, description, startDate, endDat…

list_all_hive_projects

Get all projects for a given workspace in Hive. Requires workspace_id. Returns project id, name, des…

create_a_hive_project

Create a new project in Hive with required workspace and name. Returns project id, name, workspace,…

list_all_hive_user_role_tags

Get user role tag for workspace with workspace_id and user with id in Hive. Returns _id, workspace,…

list_all_hive_workspace_users

Get all users for a given workspace in Hive. Requires workspace_id. Returns user id, profile with fi…

list_all_hive_groups

Get all chat groups for a given workspace in Hive. Requires workspace_id. Returns groups with id, na…

list_all_hive_workspaces

Get all workspaces that the user with user_id is a member of in Hive. Returns workspace id, name, me…

create_a_hive_user

Invite a new user to your workspace in Hive using workspace_id and email. Returns id and profile wit…

delete_a_hive_user_by_id

Remove a user from a workspace in Hive. Requires workspace_id and userId. Returns no content on succ…

get_single_hive_user_by_id

Get user by id in Hive. Returns id, profile with firstName and lastName, fullName, and email fields.…

list_all_hive_users

Get a list of users filtered by email in Hive. Returns an array of user objects including id, fullNa…

update_a_hive_user_by_id

Update user profile by id in Hive. Returns id and updated profile fields: firstName, lastName, fullN…

Enhanced

Hive

with AI Capabilities

AI Agent Toolset

AI Agent Toolset

MCP Server capabilities for seamless AI tool calling across all integration APIs

MCP Server capabilities for seamless AI tool calling across all integration APIs

Fine-Grained Control

Fine-Grained Control

Granular access control for all operations with custom method support

Granular access control for all operations with custom method support

Unlimited Customization

Unlimited Customization

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Developer-First

Developer-First

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Unified APIs for

Hive

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Users

The User object represents a User.

Unified User Directory API

Groups

Groups are a collection of users in the source application. In some applications, they might also be called Teams.

Unified User Directory API

Attachments

Attachments are the files associated with a ticket or a comment.

Unified Ticketing API

Collections

Tickets and contacts can be grouped into Collections. Collection resource usually maps to the various grouping systems used in the underlying product. Some examples are lists, projects, epics, etc. Yo…

Unified Ticketing API

Comments

Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.

Unified Ticketing API

Tags

Tags represent a common classification approach used in various ticketing systems. A Ticket may have one or more Tags associated with them.

Unified Ticketing API

Teams

Teams represent the grouping system used for Users. These are usually called groups, teams, agent groups, etc. in the underlying products. A User can belong to one or more Teams.

Unified Ticketing API

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

Unified Ticketing API

Fields

Fields represent the attributes defined for various entities in the underlying product. Depending on the underlying product, custom attributes can be defined by a User on various entities like Ticket,…

Unified Ticketing API

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

Unified Ticketing API

Proxy API for

Hive

Access all of the

Hive

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Hive

Ticketing

API.

API call us you

You call us, we call

Hive

and pass the response back in the same cycle.

Access all of the

Hive

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Hive

Ticketing

API, you call us

we call

Hive

and pass the response back in the same cycle.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Hive

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Hive

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Hive

We translate

pagination

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Hive

We translate

pagination

Get

Get

Hive

Hive

integrated into your app

integrated into your app

without the hassle

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

Powered by AI

Tick Icon

Customize the mappings as you need using AI.

Tick Icon

Build your own unified API from scratch, aided by AI.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.

Josh Benson,

CEO of Omnitrain