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Help Scout

Install Help Scout integration

The Help Scout integration can be found here. Please install it in your environments before proceeding with the steps below.

Connecting a Help Scout account

  1. Click on Connect AccountClick connect account

  2. Type in a value for the Tenant ID. This can be any ID of your choosing. And then click on Get connection linkGet connection link

  3. A new link will be generated. Clicking on the link will open a new tab with the list of integrations. You can share this link with your customers too, and they will be able to connect their Help Scout account. Share connection link

  4. Select Help Scout Select Help Scout

  5. You'll now be asked to log in to your Help Scout account and allow access to Truto. Go through the steps.

  6. Voila! You should now see a connection successful message. You can now close this tab.

  7. Go to your Truto account, and you should see the new Help Scout integration under Integrated Accounts. Click on the Account ID to view the details and initiate API calls.