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Product Update: Directly sync unified API data to a data store of your choice

We have added the ability to sync data from your customers’ accounts directly to your datastore. Learn more in this blog post.

Nachi Raman Nachi Raman · · 1 min read
Product Update: Directly sync unified API data to a data store of your choice

RapidBridge has been our solution to effectively sync data from your customer’s account for any time interval you choose.

Until now, RapidBridge helped our customers sync data by sending webhooks for new records created and changes in already synced records.

Now, with our latest update, we have added the ability to sync data from your customers’ accounts directly to your datastore. With MongoDB Atlas supported, we are adding more datastores based on customer requests. Please reach out to us on Slack or at support@truto.one to get your datastore added.

With data hosted on your infrastructure, you can query it with even lower latency. With this update, Truto offers three implementation options to choose from:

  • Truto Real-time: Our real-time version offers a unified API without storing end customer data on the platform. Learn more about considerations to keep in mind while considering real-time unified APIs here.

  • Truto SuperQuery (data cached by Truto): Truto will cache the data, allowing you to query it in any way you need even when the underlying APIs do not provide the needed filters. Truto provides single-tenancy by default for each integrated account/connection on SuperQuery.

  • Truto SuperQuery (data cached on our customers' infrastructure): The unified APIs will function exactly the same way, but the data will be stored on your infrastructure, providing even tighter control over data storage. This option also reduces latency when fetching data.

Diagram showing data syncing from Salesforce, Zendesk, and BambooHR to AWS S3, Pinecone, and PostgreSQL.

FAQ

How can I sync unified API data directly to my own database?
You can use Truto's RapidBridge to sync data from customer accounts directly to your datastore, such as MongoDB Atlas, instead of relying solely on webhooks.
What are the benefits of caching unified API data on my own infrastructure?
Storing data on your own infrastructure provides tighter control over data storage and reduces latency when querying your customer's unified API records.
Which data stores are supported for direct sync with Truto?
Truto currently supports MongoDB Atlas for direct data syncing and is adding more datastores based on customer requests via Slack or support.

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