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Product update of the week: Year 3 • Week 31

Uday Gajavalli Uday Gajavalli ·
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New

✨ AI-ready Integrations

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  • Customer Communication & Reviews

    • Podium — AI-powered customer messaging, review insights, and smart follow-ups.

  • HR & Workforce Management

    • Lucca — AI-driven employee analytics, onboarding automation, and smart HR workflows.

🚀 New Integrations

  • Podium — supports the Unified User Directory API.
  • Pinpoint — supports the Unified User Directory and ATS APIs.

🎯 New Features

  • Error Expression Enhancements — You can now coerce error responses thrown during Refresh Token flows, letting you surface clearer, custom messages when integrations return poor errors.
  • Native File Pickers — The latest Truto Link SDK v1.1.20 introduces native file picker implementations for Box and Dropbox integrations, letting users browse and attach files directly within the connection flow. Box.gif
  • Unified Resource Redirects — Click any resource name in Unified Model's resource section to jump straight to its corresponding Integration Resource section, eliminating extra clicks. Unified-Redirects.gif

Improvement

  • Pylon — Added support for user-directory/me resource in Unified User Directory APIs.
  • ServiceNow — user-directory/roles now supports a name query parameter for precise role filtering.
  • Response format validation — Added MIME-type validation on the API Response Format field for Integration resources.