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Product update of the week: Year 3 • Week 23

Uday Gajavalli Uday Gajavalli ·
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New

✨ AI-ready Integrations

  • Customer Support & Helpdesk

    • Richpanel — Automate customer interactions, intelligently prioritize tickets, and enhance support analytics.

  • Communication & Collaboration

    • Microsoft Teams — AI-powered messaging automation, smarter collaboration, and intelligent insights.

🚀 New Integrations

  • Richpanel — supports the Unified User Directory and Ticketing APIs.
  • Render — supports the Unified User Directory API.

Improvement

  • Ironclad — Added support for Cancel Workflow action in Unified E-Signature workflows API.
  • Jira Service Management (JSM) — Added Roles API support within the Unified User Directory API.