--- title: Zoho Sprints API Integration on Truto slug: zohosprints category: Ticketing canonical: "https://truto.one/integrations/detail/zohosprints/" --- # Zoho Sprints API Integration on Truto **Category:** Ticketing **Status:** Generally available ## Unified APIs ### Unified User Directory API - **Users** — The User object represents a User. - **Workspaces** — Workspaces represent concepts like teams, workspaces, projects in apps that support them ## How it works 1. **Link your customer's Zoho Sprints account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Zoho Sprints.** The Proxy API is a 1-to-1 mapping of the Zoho Sprints API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Sync escalated support tickets into Zoho Sprints as bugs** — Helpdesk and customer support platforms can let agents escalate issues directly into a Zoho Sprints backlog as Bug items, then track resolution status to close the loop with customers automatically. - **Auto-generate sprint backlog items from meeting transcripts** — AI meeting copilots and productivity tools can extract action items from sprint planning calls and push them into Zoho Sprints as Stories or Tasks, using user identity mapping to assign the right owner. - **Pull sprint data for engineering analytics dashboards** — Engineering metrics platforms can ingest item lifecycle data from Zoho Sprints to calculate sprint velocity, cycle time, and burndown metrics for engineering leaders. - **Automate DevOps status updates across Kanban lanes** — CI/CD and developer workflow tools can move Zoho Sprints items across lanes based on code commit, PR merge, or deployment events, keeping project boards in sync with actual development progress. - **Map Zoho Sprints users for cross-platform identity resolution** — Any SaaS product that needs to assign work items or attribute activity in Zoho Sprints can use Truto's Unified User Directory to resolve user identities by email and pass the correct owner IDs. ## What you can build - **Cross-platform user identity mapping** — Match your platform's users to Zoho Sprints workspace members via Truto's Unified User Directory API, enabling accurate item assignment and ownership resolution. - **Workspace and team discovery** — Let your users browse and select their Zoho Sprints workspaces during onboarding so your integration targets the right team and project context. - **Bi-directional bug escalation workflow** — Push customer-reported issues into Zoho Sprints as Bugs and poll for lane changes to automatically notify customers when fixes ship. - **Automated backlog item creation from external triggers** — Create Stories, Tasks, or Bugs in a Zoho Sprints backlog or active sprint based on events in your product — meeting action items, form submissions, or alert triggers. - **Sprint velocity and cycle time reporting** — Ingest item creation dates, lane transitions, and story point estimates from Zoho Sprints to power engineering performance dashboards. - **Timesheet data extraction for billing and payroll** — Pull logged hours from Zoho Sprints timesheets to automate contractor invoicing or reconcile engineering costs against client projects. ## FAQs ### What authentication method does Zoho Sprints use? Zoho Sprints uses OAuth 2.0 for API authentication. Truto handles the full OAuth flow, token refresh, and credential storage so your end users can connect their accounts securely without you managing tokens. ### Which Unified APIs does Truto currently support for Zoho Sprints? Truto currently supports the Unified User Directory API for Zoho Sprints, covering Users and Workspaces. This lets you fetch workspace members and resolve user identities across platforms. Additional tools and unified API resources for items, sprints, and projects can be built on request. ### Can I create and manage sprint items (Stories, Tasks, Bugs) through Truto today? Zoho Sprints item management tools are not pre-built yet but are available on request. Truto can build custom tools for creating, updating, and querying Items — including setting item types, assigning owners, and moving items across lanes — tailored to your use case. ### How does Truto handle Zoho Sprints' hierarchical ID structure (Team, Project, Sprint)? Zoho Sprints requires Team ID, Project ID, and Sprint ID to scope most API operations. Truto can abstract this hierarchy through purpose-built tools that resolve these IDs, so your integration logic stays clean and doesn't need to chain multiple lookups manually. ### Does Truto handle pagination and rate limits for the Zoho Sprints API? Yes. Truto manages pagination and respects Zoho Sprints API rate limits automatically, so you don't need to implement retry logic or cursor management in your application code. ### Can I use webhooks to get real-time updates from Zoho Sprints? Zoho Sprints has limited native webhook support. Truto can implement polling-based sync strategies to detect item state changes — such as lane transitions — and surface them to your application as near-real-time updates.