--- title: Webex API Integration on Truto slug: webex category: Video canonical: "https://truto.one/integrations/detail/webex/" --- # Webex API Integration on Truto **Category:** Video **Status:** Generally available ## Unified APIs ### Unified User Directory API - **Licenses** — Licenses represent concepts like user seats in apps that support them - **Organizations** — Organizations are the top level entity in the source application. Users are associated with an organization. - **Roles** — The Role object represents a role of a User. - **Users** — The User object represents a User. ## How it works 1. **Link your customer's Webex account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Webex.** The Proxy API is a 1-to-1 mapping of the Webex API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Automate user provisioning and deprovisioning across Webex** — IT automation and identity management platforms can sync employee lifecycle events from an HRIS to Webex, automatically creating accounts when employees join and removing them when they leave — eliminating manual admin work and reducing security risks. - **Optimize Webex license spend with usage-based governance** — SaaS management platforms can pull Webex license and user data to identify underutilized premium host licenses, enabling automated reclamation workflows that save customers thousands in unused collaboration spend. - **Sync Webex user directories into unified identity views** — Security, compliance, and access governance tools need a complete picture of every user, role, and organization across all SaaS apps. Pulling Webex directory data alongside other tools gives IT teams a single pane of glass for auditing and policy enforcement. - **Map organizational hierarchies for enterprise compliance reporting** — GRC and compliance platforms operating in regulated industries can ingest Webex organization and role data to verify that access controls, license assignments, and user permissions align with internal policies and external mandates like FedRAMP or HIPAA. ## What you can build - **Automated Webex account lifecycle management** — Provision new Webex users with the correct roles and licenses when they're added to your customer's HRIS, and deprovision them instantly on offboarding. - **Cross-platform user directory dashboard** — Display a unified view of users, roles, and organizations pulled from Webex alongside other SaaS tools using Truto's Unified User Directory API. - **License utilization and cost optimization engine** — Surface which Webex licenses are assigned, unassigned, or underutilized so IT teams can right-size their Webex spend from within your product. - **Role-based access auditing for Webex** — Let compliance teams audit who holds admin or elevated roles in Webex and flag deviations from least-privilege policies automatically. - **Organization-aware tenant mapping** — Ingest Webex organization structures to support multi-tenant enterprise customers who manage multiple sub-organizations under a single Cisco Control Hub. ## FAQs ### What authentication method does the Webex integration use? Webex uses OAuth 2.0 for user-level authorization. Truto handles the full OAuth flow — token exchange, storage, and automatic refresh — so your end users authenticate with a single click and you never manage tokens directly. ### Which Webex data objects are available through Truto's Unified User Directory API? The Unified User Directory API maps to Webex's Users, Licenses, Organizations, and Roles resources, giving you normalized access to directory and entitlement data without dealing with Webex-specific API schemas. ### Are there additional Webex-specific tools or endpoints available beyond the Unified API? Currently the integration covers the Unified User Directory API resources. Additional Webex-specific tools — such as meetings, recordings, or messaging endpoints — can be built on request. Contact the Truto team to discuss your specific requirements. ### How does Truto handle Webex API rate limits? Truto manages rate limiting transparently, implementing backoff and retry strategies so your application doesn't need to handle 429 responses or track per-endpoint quotas against Webex's rate limit tiers. ### Can I use this integration with Webex for Government (FedRAMP) environments? Webex for Government uses a separate API base URL and stricter auth requirements. Reach out to Truto to confirm support for your specific Webex deployment topology, including FedRAMP-authorized instances. ### Does Truto handle pagination when listing Webex users or licenses? Yes. Truto abstracts away cursor-based and offset pagination used by the Webex REST API, returning complete result sets through a consistent interface regardless of how many records exist in the customer's Webex org.