--- title: Shopify API Integration on Truto slug: shopify category: E-Commerce canonical: "https://truto.one/integrations/detail/shopify/" --- # Shopify API Integration on Truto **Category:** E-Commerce **Status:** Beta ## Unified APIs ### Unified User Directory API - **Users** — The User object represents a User. ### Unified E-Commerce API - **Customers** — The customer represent a customer in E-Commerce. - **Orders** — The order represent an order in E-Commerce. - **Products** — The product represent a product in E-Commerce. ## How it works 1. **Link your customer's Shopify account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Shopify.** The Proxy API is a 1-to-1 mapping of the Shopify API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Sync Shopify customer and order data into your SaaS product** — If your product provides analytics, marketing automation, or customer support tools, pulling Shopify customers and orders through Truto's Unified E-Commerce API lets you offer a turnkey integration without building and maintaining direct API plumbing against Shopify's REST or GraphQL endpoints. - **Build a unified customer view across e-commerce platforms** — SaaS companies serving merchants on multiple platforms can normalize Shopify customer profiles, order histories, and product catalogs alongside other e-commerce providers using Truto's Unified E-Commerce API, giving their users a single pane of glass without platform-specific code. - **Power product catalog sync for inventory and listing management** — ERP and inventory management SaaS products need reliable access to Shopify products, variants, and SKUs. Offering Shopify as a native integration via Truto lets your users connect their store in minutes and keep product data flowing without manual CSV imports. - **Enrich helpdesk tickets with real-time Shopify order context** — Customer support platforms can use the Shopify integration to automatically surface a shopper's recent orders and profile when a ticket arrives, dramatically reducing resolution time and eliminating the need for agents to switch between tools. - **Aggregate Shopify users for access management and team visibility** — SaaS products that manage permissions, onboarding, or team workflows can pull Shopify staff and collaborator accounts via the Unified User Directory API to give merchants visibility into who has access to their store. ## What you can build - **One-click Shopify store connection** — Let your end users authenticate their Shopify store through Truto's managed OAuth flow and start syncing customers, orders, and products in minutes with no credential management on your side. - **Customer lifetime value dashboard** — Pull Shopify customers and their associated orders to compute LTV, order frequency, and average order value — surfacing these metrics natively inside your product. - **Real-time order feed for fulfillment or accounting workflows** — Ingest Shopify orders with full line-item, discount, tax, and shipping detail to power downstream fulfillment routing, financial reconciliation, or revenue recognition features. - **Unified product catalog browser** — Display a merchant's full Shopify product catalog — including variants, pricing, and images — inside your app so users can reference or act on product data without leaving your UI. - **Cross-platform customer deduplication** — Combine Shopify customer records with data from other e-commerce integrations through Truto's Unified E-Commerce API to automatically detect and merge duplicate profiles across sales channels. - **Store team directory and access audit** — Use the Unified User Directory API to list Shopify staff accounts, giving your users a consolidated view of who has access to their store alongside users from other connected platforms. ## FAQs ### How does authentication work for the Shopify integration? Shopify uses OAuth 2.0 for custom and public apps. Truto manages the full OAuth handshake, token storage, and refresh cycle so your end users simply authorize their store through a consent screen — you never handle raw credentials. ### Which Shopify data models can I access through Truto? Through the Unified E-Commerce API you can access Customers, Orders, and Products. The Unified User Directory API provides access to Users (staff/collaborator accounts). Additional resources or custom tools can be built on request. ### Does Truto handle Shopify's API rate limits? Yes. Truto manages pagination and respects Shopify's rate-limit headers (both REST leaky-bucket and GraphQL cost-based throttling), automatically backing off and retrying so your integration doesn't hit 429 errors. ### Can I access Shopify variant-level product data? Product records returned through the Unified E-Commerce API include variant information such as SKUs, pricing, and option values, consistent with what Shopify's API exposes on the Product resource. ### What if I need a Shopify endpoint that isn't covered by the current Unified APIs? Truto supports building custom tools on request. If you need access to resources like inventory levels, discount codes, or fulfillment data beyond what the current Unified APIs cover, the Truto team can scope and ship a tailored integration for your use case. ### Does the integration support both Shopify and Shopify Plus stores? Yes. The OAuth-based connection works for any Shopify store regardless of plan tier. Shopify Plus stores may expose additional API scopes (e.g., B2B or multipass), which can be supported through custom tooling if needed.