--- title: Rollbar API Integration on Truto slug: rollbar category: Application Development canonical: "https://truto.one/integrations/detail/rollbar/" --- # Rollbar API Integration on Truto **Category:** Application Development **Status:** Generally available ## Unified APIs ### Unified User Directory API - **Groups** — Groups are a collection of users in the source application. In some applications, they might also be called Teams. - **Users** — The User object represents a User. ## How it works 1. **Link your customer's Rollbar account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Rollbar.** The Proxy API is a 1-to-1 mapping of the Rollbar API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Surface production errors inside your support platform** — Customer support SaaS companies can connect to their users' Rollbar accounts to automatically surface real-time error data when a customer opens a ticket, eliminating the back-and-forth debugging cycle between agents and engineering. - **Trigger automated incident workflows from error spikes** — Incident management platforms can ingest Rollbar error data and webhook events to automatically page on-call engineers and create incidents when error velocity spikes, with bi-directional status syncing to resolve Rollbar items when incidents close. - **Auto-create bug tickets from new Rollbar errors** — Project management and issue tracking tools can offer a native Rollbar integration that automatically creates tickets with full stack traces and environment context when new errors appear, keeping engineering backlogs in sync without manual triage. - **Correlate deployment quality with error regressions** — Engineering analytics and CI/CD platforms can pull Rollbar deploy and error reactivation data to give teams automated quality metrics, identifying which deployments introduced regressions and quantifying rework rates across the team. - **Power automated feature flag kill switches** — Feature management platforms can monitor connected Rollbar accounts for sudden error spikes correlated with recent flag rollouts, enabling automated rollback of unsafe feature flags before they impact the broader user base. ## What you can build - **User-to-error lookup for support agents** — Map your customer records to Rollbar's person tracking so agents can instantly see the exact exceptions a specific user encountered, complete with stack traces and request context. - **Bi-directional error status sync** — Automatically resolve or reopen Rollbar items when corresponding tickets or incidents change status in your product, keeping error state consistent across tools. - **Deployment health dashboard widget** — Display a per-deployment error summary by pulling Rollbar deploy and version data, giving your users visibility into whether their latest release introduced new or reactivated errors. - **Real-time error spike alerting pipeline** — Consume Rollbar webhook events like item_velocity and new_item to trigger your product's alerting, escalation, or automation workflows within seconds of a production issue. - **Affected-user impact analysis panel** — Aggregate Rollbar occurrence data by affected user count and display it alongside your product's analytics, helping teams prioritize fixes based on real customer impact rather than raw error volume. - **Regression tracking and rework metrics** — Ingest reactivated_item events from Rollbar and correlate them with deployment and commit metadata to surface automated code quality and rework rate metrics for engineering teams. ## FAQs ### What authentication method does Rollbar use? Rollbar uses token-based authentication. Project-level access tokens control scopes like read, post_server_item, and write. Account-level access tokens are used for account-wide operations. Truto handles token storage and auth management so your users simply connect their Rollbar account. ### Are Rollbar-specific tools available in Truto today? Rollbar tools are built on request. Once requested, Truto builds and maintains the integration covering auth, pagination, rate limiting, and API-specific quirks so you don't have to. Rollbar is mapped to the Unified User Directory API for Groups and Users. ### What Unified APIs does Truto support for Rollbar? Rollbar is currently mapped to Truto's Unified User Directory API, which covers Users and Groups resources. This lets you read user and team data from Rollbar using a standardized schema consistent across other integrations in the same category. ### Does Rollbar support webhooks for real-time data? Yes. Rollbar provides configurable webhooks that fire on key events including new_item, reactivated_item, resolved_item, item_velocity (error spikes), and exp_repeat_item (exponential occurrence thresholds). These can be consumed to power real-time workflows in your product. ### Can I write data back to Rollbar or is it read-only? Rollbar's API supports both read and write operations. You can update item status (resolve, mute, reactivate), post new error occurrences, and register deploys. The specific write operations available through Truto depend on the tools built for your use case. ### How does Truto handle Rollbar's rate limits and pagination? Truto abstracts away Rollbar's API rate limits and cursor-based pagination automatically. Your application makes standard requests to Truto's unified endpoints, and Truto manages retries, backoff, and page aggregation behind the scenes.