--- title: PingOne API Integration on Truto slug: pingone category: SSO canonical: "https://truto.one/integrations/detail/pingone/" --- # PingOne API Integration on Truto **Category:** SSO **Status:** Generally available ## Unified APIs ### Unified User Directory API - **Users** — The User object represents a User. ## How it works 1. **Link your customer's PingOne account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach PingOne.** The Proxy API is a 1-to-1 mapping of the PingOne API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Automate user provisioning from PingOne directories** — SaaS companies serving regulated enterprises need to automatically create user accounts when employees are added to PingOne, eliminating manual onboarding and ensuring Day 1 access. Truto's Unified User Directory API lets you sync PingOne users without building against their environment-specific API structure. - **Instantly deactivate accounts when employees leave** — Enterprise customers in healthcare, finance, and government require immediate access revocation when users are disabled or removed in PingOne. By syncing user lifecycle status through Truto, your SaaS can auto-deactivate accounts to meet compliance requirements without IT admin intervention. - **Map PingOne groups to in-app roles for dynamic RBAC** — Enterprise IT teams expect to manage permissions centrally in PingOne rather than configuring roles inside every SaaS tool. Syncing PingOne groups through Truto lets your app dynamically assign roles based on group membership, reducing support burden and access misconfigurations. - **Offer PingOne as a native directory integration alongside other identity providers** — B2B SaaS products typically need to support multiple identity providers. Truto's unified approach means you can ship PingOne directory sync using the same integration code you use for other SSO and directory providers, dramatically reducing engineering effort. - **Power compliance reporting with authoritative identity data** — Audit and compliance SaaS products need to verify who has access to what across an organization. Pulling user and group data from PingOne through Truto provides an authoritative source for access reviews, SOX compliance, and security posture reporting. ## What you can build - **Automated employee onboarding pipeline** — Create user accounts in your app automatically when new employees appear in a customer's PingOne directory, complete with department and role metadata. - **Real-time access revocation on offboarding** — Detect when a PingOne user's lifecycle status changes to disabled or locked, and immediately suspend their account in your application. - **Group-based permission mapping** — Let IT admins map PingOne groups like 'Finance-Admins' or 'US-Sales-Managers' to specific roles in your product, so permissions stay in sync without manual configuration. - **Unified employee directory browser** — Surface a searchable, always-current employee directory inside your app by syncing user profiles — names, emails, titles, departments — from PingOne. - **Scheduled directory sync with drift detection** — Run periodic syncs against PingOne and flag discrepancies — such as users who exist in your app but have been removed from the directory — for admin review. - **Multi-provider identity dashboard** — Ship a single settings page where customers can connect PingOne (or any other supported directory) and manage user sync preferences without your team writing provider-specific code. ## FAQs ### How does authentication work for PingOne integrations through Truto? PingOne's Management API uses OAuth 2.0 client credentials for server-to-server access. Truto handles the token lifecycle — including acquisition and refresh — so your end users provide their PingOne environment ID and client credentials during the connection flow, and you never manage tokens directly. ### What user data can be synced from PingOne? Through the Unified User Directory API (Users), you can access core identity attributes such as email, name, job title, department, manager, and account lifecycle status. PingOne organizes users into Environments and Populations, which Truto normalizes into the unified user schema. ### Does Truto handle PingOne's environment and population structure? Yes. PingOne scopes users under specific Environments and Populations. Truto abstracts this hierarchy so you work with a flat, unified user list while still respecting the customer's organizational boundaries. ### Are PingOne-specific tools available today, or built on request? PingOne integration tools are built on request. Truto already supports the Unified User Directory API schema for Users, and the PingOne-specific proxy and normalized resource mappings are configured when a customer requests the integration. Reach out to the Truto team to initiate the build. ### How does Truto handle pagination and rate limits for PingOne APIs? Truto manages cursor-based pagination and respects PingOne's API rate limits automatically. When syncing large directories, Truto handles retries and backoff so your application receives complete, consistent datasets without hitting throttling errors. ### Can I sync PingOne groups and group memberships, not just users? Group and group membership sync aligns with PingOne's Management API capabilities. While the current Unified API focuses on Users, group-related resources can be supported through Truto's extensible framework — contact the team to discuss your specific requirements.