--- title: Files.com API Integration on Truto slug: filescom category: Default canonical: "https://truto.one/integrations/detail/filescom/" --- # Files.com API Integration on Truto **Category:** Default **Status:** Generally available ## Unified APIs ### Unified User Directory API - **Groups** — Groups are a collection of users in the source application. In some applications, they might also be called Teams. - **Roles** — The Role object represents a role of a User. - **Users** — The User object represents a User. ## How it works 1. **Link your customer's Files.com account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Files.com.** The Proxy API is a 1-to-1 mapping of the Files.com API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Sync user access controls between your SaaS and Files.com** — SaaS platforms managing sensitive file workflows need to ensure their internal RBAC stays in sync with their customers' Files.com environments. Integrating via Truto's Unified User Directory API lets you automatically provision, update, and deprovision Files.com users and groups as access changes in your product. - **Automate identity governance for compliance-driven customers** — Healthcare, financial services, and legal customers require that user deactivation in one system is immediately reflected across all connected file infrastructure. Offering a Files.com integration lets your SaaS enforce access revocation policies without manual IT intervention. - **Map your SaaS roles and teams to Files.com groups** — B2B platforms with team-based access models can mirror their internal organizational structure into Files.com groups, ensuring that the right people have access to the right folders without customers having to manually configure permissions in two places. - **Offer native file infrastructure onboarding for new customer teams** — When a customer adds a new department or team in your SaaS, you can automatically create corresponding Files.com users and group memberships, reducing onboarding friction and ensuring day-one file access for new hires. ## What you can build - **Automated user provisioning to Files.com** — When a user is created in your SaaS, automatically provision a corresponding Files.com user account with the correct group memberships and role assignments. - **Real-time user deprovisioning on offboarding** — Instantly revoke a user's Files.com access when they are deactivated or removed from your platform, closing compliance gaps in regulated industries. - **Group-based permission sync** — Map your SaaS product's teams or departments to Files.com groups so folder-level permissions stay consistent without manual admin work. - **User directory audit dashboard** — Surface a unified view of which end users have active Files.com accounts and group memberships, giving your customers visibility into access across systems. - **Bulk user import from Files.com** — Let customers pull their existing Files.com user directory into your SaaS during onboarding so they don't have to recreate their team structure from scratch. ## FAQs ### What authentication method does Files.com use? Files.com supports API key-based authentication. Users generate an API key from their Files.com admin panel, which Truto securely stores and manages on behalf of your end users so you don't have to handle credential lifecycle yourself. ### What Unified APIs does Truto support for Files.com? Truto currently supports the Unified User Directory API for Files.com, covering Users, Groups, and Roles. This enables CRUD operations for identity and access management workflows. ### Are there additional Files.com-specific tools available through Truto? Files.com-specific tools (such as file operations, Bundles, Inboxes, and Automations) are not pre-built but are available on request. Truto can build custom tools for any Files.com API endpoint your use case requires. ### Does Files.com impose rate limits on API calls? Yes, Files.com enforces rate limits on its REST API. Truto handles pagination and request management so your integration stays within limits without you having to build retry logic or backoff strategies. ### Can I manage granular folder-level permissions through the integration? The Unified User Directory API covers Users, Groups, and Roles. Folder-level permission management is a Files.com-specific capability that can be built as a custom tool on request through Truto. ### What kind of companies typically connect their Files.com accounts? Files.com is popular with mid-market and enterprise organizations in healthcare, financial services, legal, manufacturing, and government — companies that use it for secure managed file transfer, SFTP replacement, and compliance-governed file sharing with external partners.