--- title: Dropbox - Business API Integration on Truto slug: dropbox category: Cloud Storage canonical: "https://truto.one/integrations/detail/dropbox/" --- # Dropbox - Business API Integration on Truto **Category:** Cloud Storage **Status:** Generally available ## Unified APIs ### Unified User Directory API - **Activities** — Activities are the actions performed by users in the source application. - **Licenses** — Licenses represent concepts like user seats in apps that support them - **Me** — - **Users** — The User object represents a User. ### Unified File Storage API - **Drive-Items** — Drive Items are the files and folders present in a file storage system. These items are usually part of a Drive. You can differentiate between files and folders using the type attribute. - **Drives** — Drives is a collection of files and folders. They could have multiple Drive Items within them. Users could have multiple Drives accessible to them in a file storage system. - **Files** — [DEPRECATED] The file represent a file in File Storage. - **Folders** — [DEPRECATED] The folder represent a folder in File Storage. - **Groups** — Groups represent a collection of users. They could be grouped based on departments, projects, permissions, etc. - **Users** — Users represent the people using the underlying file storage system. ### Unified Search API - **Search** — Search endpoint for all the apps. ## How it works 1. **Link your customer's Dropbox - Business account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Dropbox - Business.** The Proxy API is a 1-to-1 mapping of the Dropbox - Business API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Sync corporate files into AI knowledge bases** — SaaS companies building AI-powered search or support tools need to crawl and index documents stored in their customers' Dropbox Business accounts. Using the Unified File Storage and Search APIs, they can ingest files from designated Team Folders to power RAG pipelines and keep context continuously up to date. - **Automate folder provisioning from business events** — CRM, project management, and client onboarding platforms need to create standardized folder structures in Dropbox Business when a deal closes, a project kicks off, or a new client is added. This eliminates manual setup and ensures every team follows consistent file organization. - **Attach Dropbox files to records without duplication** — SaaS apps in project management, HR, and legal need to let users browse and link Dropbox Business files directly to tasks, candidates, or cases. Linking rather than copying ensures everyone always references the latest version and avoids storage bloat. - **Enforce access controls using directory and group data** — Security-focused platforms need to mirror Dropbox Business user and group memberships to ensure the right people have access to the right files. Pulling users, groups, and licenses via the Unified User Directory and File Storage APIs enables permission-aware integrations. - **Export generated documents to customer Dropbox accounts** — Billing, contract management, and reporting platforms can automatically push invoices, signed agreements, or analytics exports into specific Dropbox Business folders, giving end users a single source of truth for all their documents. ## What you can build - **In-app Dropbox file picker and linker** — Let your users browse their Dropbox Business drives, folders, and files directly inside your product and attach them to any record as a shared reference. - **Automated client folder scaffolding** — Automatically create a predefined folder hierarchy in Dropbox Business when a new project, deal, or client is created in your platform. - **Cross-platform file search** — Allow users to search across their entire Dropbox Business repository by file name, content, or extension from within your app using the Unified Search API. - **User and license audit dashboard** — Surface a consolidated view of Dropbox Business users, group memberships, license assignments, and activity logs to help IT admins manage governance from your product. - **Document ingestion pipeline for AI features** — Crawl designated Dropbox Business folders, extract file contents, and feed them into vector databases or LLMs to power intelligent search, summarization, or chatbot features. - **Automated report and invoice archival** — Push system-generated PDFs, spreadsheets, or signed contracts from your platform directly into the correct Dropbox Business folder without any manual intervention. ## FAQs ### Which Truto Unified APIs are available for Dropbox Business? Dropbox Business is supported through three Unified APIs: the Unified User Directory API (covering Activities, Licenses, Me, and Users), the Unified File Storage API (covering Drive-Items, Drives, Files, Folders, Groups, and Users), and the Unified Search API (covering Search). Additional tools can be built on request. ### How does authentication work for Dropbox Business via Truto? Truto handles the OAuth 2.0 flow that Dropbox Business requires. Your end users authorize the connection through a Truto-managed consent screen, and Truto manages token storage, refresh, and revocation so you never handle credentials directly. ### Can I differentiate between personal member folders and shared Team Folders? Yes. The Unified File Storage API exposes the Drives model, which lets you distinguish between a user's personal space and shared Team Folders (team spaces) within the Dropbox Business account. ### Does Truto handle Dropbox API pagination and rate limits? Yes. Truto abstracts away Dropbox's cursor-based pagination and manages rate-limit retries behind the scenes, so you get consistent, paginated responses through the Unified API without writing provider-specific logic. ### Can I access audit activity data like file views and downloads? Yes. The Unified User Directory API includes an Activities resource that surfaces admin-level audit events such as file views, downloads, and modifications — useful for compliance and governance workflows. ### What if I need a capability that isn't covered by the existing Unified API resources? Truto builds custom tools and proxy actions on request. If you need a specific Dropbox Business endpoint — such as creating shared links with custom expiration or managing advanced sharing permissions — the Truto team can add support for it.