--- title: Chatvolt API Integration on Truto slug: chatvolt category: Artificial Intelligence canonical: "https://truto.one/integrations/detail/chatvolt/" --- # Chatvolt API Integration on Truto **Category:** Artificial Intelligence **Status:** Generally available ## MCP-ready AI tools Truto exposes 113 tools for Chatvolt that AI agents can call directly. - **chatvolt_agents_query** — Send a query to a specific agent in Chatvolt using id. Returns answer, conversationId, visitorId, messageId, sources (with text, score, and datasource info), and metadata. Requires query in the request body. - **get_single_chatvolt_agent_by_id** — Get a Chatvolt agent by its id or handle. Returns the agent object including id, name, modelName, visibility, tools, and timestamps. Required: id. - **create_a_chatvolt_agent** — Create a new Chatvolt agent. Returns the created agent object including id, name, modelName, visibility, and tools. - **update_a_chatvolt_agent_by_id** — Update a Chatvolt agent. Replaces the provided fields and the full tools array. Returns the updated agent object including id, name, modelName, and tools. Required: id. - **delete_a_chatvolt_agent_by_id** — Delete a Chatvolt agent by id. Returns the deleted agent object including id, name, modelName, and visibility. Required: id. - **list_all_chatvolt_agent_blacklist** — List all Chatvolt agent blacklist entries. Returns: id, agentId, userIdentify, organizationId, agent. - **delete_a_chatvolt_agent_blacklist_by_id** — Delete a Chatvolt agent blacklist entry by id. Returns an empty 204 response on success. Required: id. - **create_a_chatvolt_agent_blacklist** — Add one or more user identifiers to a Chatvolt agent blacklist. Returns the created blacklist entries, each with id, agentId, userIdentify, organizationId, and agent. Required: agentId, userIdentify. - **chatvolt_agent_blacklist_get_by_agent_id** — Get Chatvolt agent blacklist entries for a specific agent. Returns: id, agentId, userIdentify, organizationId, agent. Required: agent_blacklist_id. - **get_single_chatvolt_conversation_by_id** — Get a chatvolt conversation by id. Returns: id, title, unreadMessagesCount, isAiEnabled, channel, status, blocked, metadata, channelExternalId, channelCredentialsId, organizationId, mailInboxId, priority, formId, agentId, userId, visitorId, isGroup, frustration, aiUserIdentifier, whatsappChatLid, npsStep, npsRating, npsComment, npsStartedAt, npsCompletedAt, createdAt, updatedAt,… - **chatvolt_conversations_assign** — Assign a chatvolt conversation to a user or membership. Returns: success, message. Required: conversation_id. Provide one of email, id, or membershipId. - **chatvolt_conversations_set_ai_enabled** — Enable or disable AI for a chatvolt conversation. Returns: success, message. Required: conversation_id, enabled. - **chatvolt_conversations_set_priority** — Set the priority of a chatvolt conversation. Returns: success, message. Required: conversation_id, priority. - **list_all_chatvolt_conversations** — List chatvolt conversations with optional filters for agent, status, priority, channel, and date range. Returns: id, createdAt, updatedAt, success, message, newStepId, messageSent, sendMessageError, sentMessageId, initialMessage, stepAgentId, blockedBy24hRule, zapiAgentId, zapiPhoneNumber, zapiMessage. - **delete_a_chatvolt_conversation_by_id** — Delete a conversation in Chatvolt. Returns: success, message. Required: id. - **chatvolt_conversations_set_status** — Set the status of a Chatvolt conversation. Returns: success, message. Required: conversation_id, status. - **chatvolt_conversation_messages_send** — Send a message to a Chatvolt conversation by identifier type. Returns: success, message. Required: type, value, message. - **chatvolt_conversation_messages_register** — Register a message in a Chatvolt conversation context. Returns: success, message. Required: conversation_id, message. - **list_all_chatvolt_conversation_messages** — List messages from a Chatvolt conversation. Returns: status, isAiEnabled, userId, organizationId, messages. Required: conversation_id, count. - **list_all_chatvolt_conversation_variables** — List custom variables for a Chatvolt conversation. Returns: conversationId, varName, varValue, createdAt, updatedAt, success, message. Required: conversation_id. - **get_single_chatvolt_conversation_variable_by_id** — Get a single custom variable for a Chatvolt conversation by name. Returns: conversationId, varName, varValue, createdAt, updatedAt. Required: conversation_id, var_name. - **create_a_chatvolt_conversation_variable** — Create or update a Chatvolt conversation custom variable. Returns: conversationId, varName, varValue, createdAt, updatedAt. Required: conversationId, varName, varValue. - **chatvolt_conversation_variables_bulk_delete** — Delete a custom variable for a Chatvolt conversation. Returns: message, deleted. Required: conversation_id, var_name. - **create_a_chatvolt_dispatch** — Create or update a Chatvolt dispatch. Returns: id, name, createdAt, updatedAt. Required: name, status, agentId, crmScenarioId, crmStepId, contactListIds. - **chatvolt_dispatches_populate_queue** — Populate the queue for a Chatvolt dispatch. Clears existing entries and re-queues contacts using inclusion and exclusion rules. Returns: id, name, createdAt, updatedAt. Required: dispatche_id. - **list_all_chatvolt_dispatches** — List Chatvolt dispatches with optional filters. Returns: id, name, status, agentId, crmScenarioId, crmStepId, scheduledAt, templateMessage, interval, createdAt, updatedAt, totalCount, sentCount, errorCount, latestErrorMessage, defaultAssigneeId, defaultStatus. - **chatvolt_dispatches_bulk_delete** — Delete a Chatvolt dispatch by id. Returns: id, name, createdAt, updatedAt. Required: id. - **chatvolt_whatsapp_templates_send** — Send a WhatsApp template message to a contact through the registered WhatsApp Business account in Chatvolt. Returns the created conversation with id, channel, status, createdAt, updatedAt, and messages. Required: phone_number_id, to, text, agentId, templateName, templateLangCode. - **create_a_chatvolt_whatsapp_template** — Create a new WhatsApp message template in the associated WhatsApp Business Account (WABA). Returns the created template with id, name, language, status, category, and components. Required: agentId, name, category, language, components. - **list_all_chatvolt_whatsapp_templates** — List WhatsApp message templates from the associated WhatsApp Business Account (WABA). Returns: id, name, language, status, category, components. Required: agentId. - **chatvolt_interactive_messages_send_location** — Send a location map message to a chatvolt conversation. Returns the sent interactive message including agentId, conversationId, latitude, longitude, name, and address. Required: agentId, conversationId, latitude, longitude, name, address. Supported on WhatsApp, Z-API, and ZapperHUB. - **chatvolt_interactive_messages_send_cta** — Send a call-to-action message with a URL button to a chatvolt conversation. Returns the sent interactive message including agentId, conversationId, body_text, button_display_text, and button_url. Required: agentId, conversationId, body_text, button_display_text, button_url. Supported on WhatsApp and Z-API. - **chatvolt_interactive_messages_request_location** — Send a location request to a chatvolt conversation. Returns the sent interactive message including agentId, conversationId, and body_text. Required: agentId, conversationId, body_text. WhatsApp only. - **chatvolt_interactive_messages_send_buttons** — Send an interactive button message via Chatvolt. Supports up to 3 reply buttons on WhatsApp, Z-API, and ZapperHUB. Returns an empty 204 response on success. Required: agentId, conversationId, body_text, button_1_id, button_1_title. Button titles should be 20 characters max. - **chatvolt_interactive_messages_send_list** — Send an interactive list message via Chatvolt. The API reconstructs up to 10 sections and 10 rows from the flat request body. Returns an empty 204 response on success. Required: agentId, conversationId, body_text, button_text, section_1_title, section_1_row_1_id, section_1_row_1_title. - **chatvolt_interactive_messages_send_contact** — Send a WhatsApp contact card (vCard) through Chatvolt. Returns the Meta API delivery response including success, messaging_product, contacts, and message ids. Required: agent_id, conversation_id, name_formatted_name, name_first_name, and phone_1_phone. Supports optional name, phone, email, address, organization, URL, and birthday fields. - **chatvolt_zapi_messages_send** — Send a WhatsApp message via Chatvolt's Z-API integration. Returns the created message object including id, text, from, conversationId, createdAt, and updatedAt. Required: instance_id, contact_phone. - **delete_a_chatvolt_crm_conversation_log_by_id** — Delete a CRM conversation log in Chatvolt by id. Returns: message. Required: id. - **update_a_chatvolt_crm_conversation_log_by_id** — Update a CRM conversation log in Chatvolt by id. Returns the log including id, status, conversationId, scenarioId, stepId, createdAt, and updatedAt. Required: id, status. - **list_all_chatvolt_crm_conversation_logs** — List CRM conversation logs in Chatvolt. Returns logs including id, status, conversationId, scenarioId, stepId, createdAt, and updatedAt. - **get_single_chatvolt_crm_conversation_log_by_id** — Get a CRM conversation log in Chatvolt by id. Returns the log including id, status, conversationId, scenarioId, stepId, createdAt, and updatedAt. Required: id. - **create_a_chatvolt_artifact_category** — Create a new artifact category in chatvolt. Returns the created category including id, name, description, parentId, isActive, and children. Required: name. - **delete_a_chatvolt_artifact_category_by_id** — Delete an artifact category in chatvolt by id. Returns a confirmation message. Required: id. - **update_a_chatvolt_artifact_category_by_id** — Update an artifact category in chatvolt by id. Returns the updated category including id, name, description, parentId, isActive, and children. Required: id. - **list_all_chatvolt_artifact_categories** — List artifact categories in chatvolt. Returns a collection of categories with id, name, description, parentId, isActive, and children. - **get_single_chatvolt_artifact_category_by_id** — Get a single artifact category in chatvolt by id. Returns the category with id, name, description, parentId, isActive, and children. Required: id. - **create_a_chatvolt_artifact** — Create a new artifact in Chatvolt. Returns the created artifact including id, name, categoryId, isActive, createdAt, updatedAt, media, and category. Required: name, categoryId. - **list_all_chatvolt_artifacts** — List artifacts in Chatvolt. Returns each artifact with id, name, categoryId, isActive, createdAt, updatedAt, media, and category. Optional filters: categoryId, name, search. - **get_single_chatvolt_artifact_by_id** — Get a single Chatvolt artifact by id. Returns the artifact with id, name, categoryId, isActive, createdAt, updatedAt, media, and category. Required: id. - **update_a_chatvolt_artifact_by_id** — Update an existing Chatvolt artifact by id. Returns the updated artifact with id, name, categoryId, isActive, createdAt, updatedAt, media, and category. Required: id. - **delete_a_chatvolt_artifact_by_id** — Delete or toggle the active status of a Chatvolt artifact by id. Returns the affected artifact with id, name, categoryId, isActive, createdAt, updatedAt, media, and category. Required: id. Optional: action (delete or toggle, defaults to delete). - **chatvolt_artifacts_bulk_delete** — Bulk delete Chatvolt artifacts by IDs. Returns: count, message. Required: ids. - **list_all_chatvolt_dispatch_contact_lists** — List all contact lists in Chatvolt. Returns: id, name, createdAt, updatedAt. Optional: search. - **create_a_chatvolt_dispatch_contact_list** — Create or update a contact list in Chatvolt. Returns: id, name, createdAt, updatedAt. Required: name. - **chatvolt_dispatch_contact_lists_bulk_delete** — Delete one or more contact lists in Chatvolt. Returns: message. Required: id. - **chatvolt_dispatch_contact_lists_bulk_update** — Edit an existing contact list in Chatvolt. Returns: id, name, createdAt, updatedAt. Required: id, name. - **delete_a_chatvolt_agent_whatsapp_whitelist_by_id** — Remove a WhatsApp number from a chatvolt agent's whitelist. Returns: message. Required: id, whatsappNumber. - **update_a_chatvolt_agent_whatsapp_whitelist_by_id** — Update a whitelisted WhatsApp number for a chatvolt agent. Returns the updated entry with agentId and whatsappNumber. Required: id, oldWhatsappNumber, newWhatsappNumber. - **create_a_chatvolt_agent_whatsapp_whitelist** — Add a WhatsApp number to a chatvolt agent's whitelist. Returns an array of whitelist entries with agentId and whatsappNumber. Required: agentId, whatsappNumber. - **get_single_chatvolt_agent_whatsapp_whitelist_by_id** — Get the WhatsApp whitelist numbers for a chatvolt agent. Returns an array of entries with agentId and whatsappNumber. Required: id. - **chatvolt_zapper_messages_send** — Send a message through a Chatvolt Zapper instance. Returns the sent message including id, text, conversationId, from, createdAt, and updatedAt. Required: instance_id, message, contactPhone. - **get_single_chatvolt_message_by_id** — Get a single Chatvolt message by id. Returns the message including id, text, from, conversationId, sources, createdAt, and updatedAt. Required: id. - **list_all_chatvolt_conversation_notes** — List notes attached to a Chatvolt conversation. Returns: id, note, isPrivate, isJustification, conversationId, organizationId, userId, userEmail, notificationDateTime, sendDesktopNotification, createdAt, updatedAt. Required: conversation_id. - **create_a_chatvolt_conversation_note** — Create a note on a Chatvolt conversation. Returns the created note including id, note, isPrivate, isJustification, conversationId, organizationId, userId, userEmail, createdAt, and updatedAt. Required: conversation_id, note. - **update_a_chatvolt_conversation_note_by_id** — Update a note on a Chatvolt conversation. Returns: id, note, isPrivate, isJustification, conversationId, organizationId, userId, userEmail, notificationDateTime, sendDesktopNotification, createdAt, updatedAt. Required: conversation_id, id. - **delete_a_chatvolt_conversation_note_by_id** — Delete a note from a Chatvolt conversation. Returns an empty 204 response on success. Required: conversation_id, id. - **create_a_chatvolt_dispatch_contact_link** — Link a contact list to a dispatch in Chatvolt. Returns the created link with dispatchId, contactListId, and isExcluded. Required: dispatchId, contactListId. - **chatvolt_dispatch_contact_links_bulk_delete** — Unlink a contact list from a dispatch in Chatvolt. Returns: message, id, organizationId, email, phoneNumber, firstName, lastName, externalId, picture, metadata, createdAt, updatedAt. Required: dispatchId, contactListId. Endpoint not yet implemented. - **list_all_chatvolt_crm_scenarios** — List CRM scenarios in Chatvolt. Returns: id, name, description, organizationId, createdAt, updatedAt, message, scenario, user. Optional filter: agentId. - **create_a_chatvolt_crm_scenario** — Create a new CRM scenario in Chatvolt. Returns: id, name, description, organizationId, createdAt, updatedAt. Required: name. - **update_a_chatvolt_crm_scenario_by_id** — Update a CRM scenario in Chatvolt by id. Returns: message, scenario. Required: id, name. - **delete_a_chatvolt_crm_scenario_by_id** — Delete a CRM scenario in Chatvolt by id. Returns: message, scenario, user. Required: id. - **chatvolt_crm_scenarios_delete_by_body** — Delete a CRM scenario in Chatvolt. Returns: message, scenario, user. Required: id. - **chatvolt_crm_scenarios_bulk_update** — Update a CRM scenario in Chatvolt. Returns: message, scenario. Required: id, name. - **list_all_chatvolt_crm_scenario_conversations** — List conversations linked to a Chatvolt CRM scenario. Returns: id, scenarioId, conversationId, stepId, organizationId, createdAt, updatedAt, available, conversation, step. Required: scenario_id. - **chatvolt_crm_scenario_conversations_bulk_delete** — Remove a conversation from a Chatvolt CRM scenario. Returns: message. Required: scenario_id, conversationId. - **list_all_chatvolt_crm_steps** — List CRM steps in a Chatvolt scenario. Returns: id, name, index, prompt, trigger, initialMessage, autoNextStepId, autoNextTime, autoNextTimeUnit, defaultStatus, defaultPriority, defaultAiControl, assigneeLogicType, selectedMembershipIdsForAssignee, isRequired, isConversationRemovalStep, defaultTags, defaultTagsToRemove, requestContact, organizationId, agentId, scenarioId, zapi, whatsapp,… - **create_a_chatvolt_crm_step** — Create a CRM step in Chatvolt. Returns the created step with id, name, index, scenario, and trigger settings. Required: name, scenarioId, trigger. - **update_a_chatvolt_crm_step_by_id** — Update a CRM step in Chatvolt by id. Returns the updated step with id, name, index, scenario, and trigger settings. Required: id, name. - **delete_a_chatvolt_crm_step_by_id** — Delete a CRM step in Chatvolt by id. Returns the deleted step with id, name, index, and scenario. Required: id. - **chatvolt_crm_steps_add_conversation** — Add a conversation to a CRM step in Chatvolt. Returns success, newStepId, messageSent, and message-sending details. Required: conversationId plus either stepId or scenarioId. - **chatvolt_crm_steps_move_conversation** — Move a Chatvolt conversation to a specific CRM step. Returns the operation result including success, message, newStepId, messageSent, and sendMessageError. Required: conversationId. - **chatvolt_twilio_send** — Send an SMS message to a contact via the Chatvolt Twilio integration. Returns the sent message object including id, text, from, conversationId, createdAt, and updatedAt. Required: owner_phone, contact_phone, message. - **list_all_chatvolt_mercadolivre** — List Mercado Livre products from Chatvolt with optional fuzzy search filters. Returns: id, success, messaging_product, contacts, messages. Required: agentId. - **delete_a_chatvolt_media_by_id** — Delete a media item in Chatvolt by id. Returns: success. Required: id. - **list_all_chatvolt_media** — List media for a Chatvolt artifact. Returns: id, mediaType, s3Url, name, altDescription, isActive, createdAt. Required: artifact_id. - **update_a_chatvolt_media_by_id** — Update a media item in Chatvolt by id. Returns: id, mediaType, s3Url, name, altDescription, isActive, createdAt. Required: id. - **create_a_chatvolt_media** — Upload a media file to a Chatvolt artifact. Returns: s3Key, fileUrl, artifactMedia. Required: file, artifact_id, name. - **get_single_chatvolt_dispatch_contact_by_id** — Get a single Chatvolt dispatch contact by id. Returns: id, name, phoneNumber, contactListId, createdAt, updatedAt. Required: id. - **create_a_chatvolt_dispatch_contact** — Create a new dispatch contact in Chatvolt. Returns the created contact with id, name, phoneNumber, contactListId, createdAt, and updatedAt. - **chatvolt_dispatch_contacts_bulk_delete** — Bulk delete dispatch contacts in Chatvolt. Returns an empty 204 response on success. - **chatvolt_agent_integrations_bulk_update** — Enable or disable a Chatvolt agent integration webhook. Returns a string confirmation message such as "whatsapp webhook enabled". Required: agent_id, type, enabled. - **list_all_chatvolt_datastores** — List Chatvolt AI datastores. Returns: id, name, description, type, isPublic, pluginName, pluginDescriptionForHumans. - **create_a_chatvolt_datastore** — Create a Chatvolt AI datastore. Returns the new datastore with id, name, type, isPublic, and plugin metadata. Required: type. - **delete_a_chatvolt_datastore_by_id** — Delete a Chatvolt AI datastore by id. Returns the deleted datastore with id, name, type, isPublic, and plugin metadata. Required: id. - **update_a_chatvolt_datastore_by_id** — Update a Chatvolt AI datastore by id. Returns the updated datastore with id, name, type, isPublic, and plugin metadata. Required: id. - **get_single_chatvolt_datastore_by_id** — Get a Chatvolt AI datastore by id. Returns the datastore with id, name, type, isPublic, and plugin metadata. Required: id. - **chatvolt_datastores_query** — Query a Chatvolt datastore to retrieve relevant chunks matching the query. Returns an array of matching chunks, each with text, score, source, datasource_id, datasource_name, and tags. Required: datastore_id, query. - **list_all_chatvolt_datasources** — List datasources in a Chatvolt datastore. Returns: id, type, name, status, groupId, updatedAt, createdAt, lastSynch, config. Required: datastoreId. - **get_single_chatvolt_datasource_by_id** — Get a Chatvolt datasource by id. Returns: id, type, name, status, groupId, updatedAt, createdAt, lastSynch, config. Required: id, idstore. - **delete_a_chatvolt_datasource_by_id** — Delete a Chatvolt datasource by id. Returns: id, type, name, status, groupId, updatedAt, createdAt, lastSynch, config. Required: id. - **create_a_chatvolt_datasource** — Create a Chatvolt datasource from a file, web page, web site, or QA set. Returns: id, type, name, status, groupId, updatedAt, createdAt, lastSynch, config. Required: file, type, datastoreId. - **list_all_chatvolt_agent_tools** — List tools configured for a Chatvolt agent. Returns: id, type, datastoreId, config. Required: agent_id. - **update_a_chatvolt_agent_tool_by_id** — Update an existing tool for a Chatvolt agent. Returns: id, type, success. Required: agent_id, id, type. - **create_a_chatvolt_agent_tool** — Create a new tool for a Chatvolt agent. Returns: id, type, datastoreId, config. Required: agent_id, type. - **delete_a_chatvolt_agent_tool_by_id** — Delete a tool from a Chatvolt agent. Returns: success. Required: agent_id, id. - **list_all_chatvolt_contacts** — List Chatvolt contacts. Returns: id, organizationId, email, phoneNumber, firstName, lastName, externalId, picture, metadata, createdAt, updatedAt. Filter by search, crm_scenario, crm_step, conversation_status, priority, start_date, end_date, has_email, has_phone, channel, or tags. - **create_a_chatvolt_contact** — Create or update a Chatvolt contact by email or phone number. Returns the contact object including id, email, organizationId, createdAt, and updatedAt. - **list_all_chatvolt_contact_variables** — List contact variables for a chatvolt contact or conversation. Returns the variables key-value store and a formatted variableList with varName, varValue, and source. Required: id (unless the `conversationid` header is set). - **create_a_chatvolt_contact_variable** — Create or update a contact variable for a chatvolt contact. Returns the contact variables key-value store under the `variables` key. Required: key, value, source. - **chatvolt_contact_variables_bulk_delete** — Delete a contact variable in chatvolt. Returns the remaining contact variables object. Required: id. Optional: key (omit to delete all variables). - **chatvolt_contact_variables_bulk_update** — Update a contact variable for a chatvolt contact. Returns the updated contact variables key-value store under the `variables` key. Required: key, value, source. - **list_all_chatvolt_artifacts_search** — Search Chatvolt artifacts by keyword, price range, category, or media type. Returns matching artifacts including id, name, description, price, category, media, and timestamps. ## How it works 1. **Link your customer's Chatvolt account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Chatvolt.** The Proxy API is a 1-to-1 mapping of the Chatvolt API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Embed AI WhatsApp Outreach in your Sales CRM** — Let your CRM users trigger AI-driven WhatsApp campaigns when leads hit specific pipeline stages, with the AI handling replies and syncing transcripts back to the lead record. - **Add AI Triage to your Helpdesk platform** — Intercept incoming WhatsApp and chat queries with a Chatvolt agent before they become tickets, then escalate to human agents with full context when frustration is detected or AI is disabled. - **Auto-sync your Knowledge Base into RAG-ready AI** — Let your documentation, wiki, or help center SaaS push articles into Chatvolt datastores automatically so customer-facing AI agents always answer from the latest content. - **Power vertical booking bots for Clinic and Field Service SaaS** — Enable your vertical SaaS to expose scheduling tools to a Chatvolt agent, so end customers can book appointments over WhatsApp and receive location pins and confirmations automatically. - **Sync E-commerce catalogs into conversational AI** — Let inventory and PIM platforms push products into Chatvolt artifacts so AI agents can answer real-time questions about pricing, stock, and descriptions during customer chats. ## What you can build - **Knowledge base to datastore sync** — Continuously push articles and URLs into Chatvolt datastores and datasources so the AI's RAG index stays current with your customers' source-of-truth content. - **Conversation-to-ticket handoff** — Watch Chatvolt conversations for isAiEnabled toggles, frustration signals, or npsRating changes and open tickets with the full transcript imported as conversation notes. - **WhatsApp template campaign launcher** — Trigger pre-approved WhatsApp templates and dispatches directly from your product, populate contact lists, and let the Chatvolt agent take over on reply. - **Interactive WhatsApp message composer** — Ship a UI that lets users send location pins, CTA buttons, interactive lists, and vCards through Chatvolt without touching the Meta API directly. - **Pipeline stage automation** — Move Chatvolt conversations between CRM scenarios and steps based on events in your platform, keeping conversational state aligned with your product's workflow engine. - **White-labeled AI Q&A widget** — Use the agent query endpoint to send questions to a Chatvolt agent from inside your own UI and render the AI's answer, confidence, and source documents natively. ## FAQs ### How do end users connect their Chatvolt account through our product? Truto handles the Chatvolt authentication flow and securely stores credentials per end user, so your product only sees a connection ID and can make API calls on their behalf without managing tokens directly. ### Which Chatvolt resources can we read and write via Truto? The integration exposes tools across agents, datastores and datasources, conversations and messages, notes, contacts and contact variables, CRM scenarios and steps, dispatches and contact lists, artifacts and categories, WhatsApp templates, interactive messages, Twilio/Z-API/ZapperHUB send endpoints, agent tools, and WhatsApp whitelists. ### Can we send WhatsApp messages and interactive components programmatically? Yes. You can send pre-approved WhatsApp templates, plain messages via Z-API, ZapperHUB, or Twilio, and structured interactive messages including buttons, lists, CTAs, location shares, location requests, and contact cards. ### How do we react to conversation events like AI handoff or frustration? You can poll conversations and messages to read flags such as isAiEnabled, frustration, npsRating, and unreadMessagesCount, then use assign, set_ai_enabled, set_status, and set_priority tools to drive routing logic from your product. ### Can we keep Chatvolt's AI knowledge base in sync with our customers' content? Yes. You can create and manage datastores and datasources, and query datastores directly. This lets you push files or URLs on content changes and verify what the RAG layer sees before agents respond. ### Is there support for CRM-style pipeline automation inside Chatvolt? Chatvolt exposes scenarios and steps as a lightweight CRM. You can list, create, update, and delete scenarios and steps, add or move conversations between steps, and bulk-update scenarios based on events in your own platform. ## Related reading - [Connect Chatvolt to ChatGPT: Manage AI Agents and Messaging Flows](https://truto.one/blog/connect-chatvolt-to-chatgpt-manage-ai-agents-and-messaging-flows/) — Learn how to securely connect Chatvolt to ChatGPT using a managed MCP server to automate AI agents, multi-channel messaging, and CRM workflows. - [Connect Chatvolt to Claude: Automate CRM Steps and Datastores](https://truto.one/blog/connect-chatvolt-to-claude-automate-crm-steps-and-datastores/) — Learn how to connect Chatvolt to Claude using a managed MCP server. Automate CRM pipelines, query AI datastores, and trigger WhatsApp dispatches via natural language. - [Connect Chatvolt to AI Agents: Orchestrate Dispatches and WhatsApp](https://truto.one/blog/connect-chatvolt-to-ai-agents-orchestrate-dispatches-and-whatsapp/) — Learn how to connect Chatvolt to AI Agents using Truto's /tools endpoint. Fetch native tools, orchestrate dispatches, and automate WhatsApp workflows.