--- title: Chargify API Integration on Truto slug: chargify category: Subscription Platform canonical: "https://truto.one/integrations/detail/chargify/" --- # Chargify API Integration on Truto **Category:** Subscription Platform **Status:** Generally available ## Unified APIs ### Unified Subscription Management API - **Customers** — The customer represents a customer in Subscription Management. - **Invoices** — The invoice represents an invoice in Subscription Management. ## How it works 1. **Link your customer's Chargify account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Chargify.** The Proxy API is a 1-to-1 mapping of the Chargify API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Surface billing health in customer success workflows** — Customer success platforms can pull Customers and Invoices data from their users' Chargify accounts to enrich health scores with billing signals like overdue invoices or dunning status, enabling proactive churn prevention without requiring CSMs to log into the billing system. - **Give support agents instant billing context** — Helpdesk and ticketing products can look up a ticket sender's Chargify customer profile and recent invoices in real time, letting agents see subscription tier, account standing, and payment history directly in the support UI to resolve billing inquiries faster. - **Automate customer creation from closed deals or signed contracts** — Sales automation and proposal tools can push new Customer records into Chargify the moment a deal closes, eliminating manual data entry for finance teams and ensuring invoicing starts as soon as a contract is executed. - **Power real-time SaaS revenue dashboards** — Revenue analytics and BI platforms can ingest Customers and Invoices from Chargify to calculate MRR, ARR, cash flow, and churn metrics — and by using Truto's unified model, offer out-of-the-box reporting regardless of which billing engine the end user runs. - **Sync billing data into ERP and accounting systems** — Finance automation tools can read invoice and customer data from Chargify to keep the general ledger in sync, reducing reconciliation effort and ensuring revenue recognition stays accurate across systems. ## What you can build - **Billing health sidebar for support tickets** — Display the ticket submitter's Chargify customer profile, subscription tier, and recent invoice statuses in a contextual side panel inside your helpdesk product. - **Dunning-triggered churn risk alerts** — Automatically flag accounts with overdue or failed invoices in your customer success platform and create follow-up tasks for account managers. - **One-click customer provisioning from signed proposals** — Create a Chargify Customer record directly from your contract or proposal tool the moment a deal is countersigned, removing the sales-to-finance handoff delay. - **Unified MRR and invoice analytics dashboard** — Aggregate Customers and Invoices from Chargify (alongside other billing platforms via Truto's Unified Subscription Management API) into a single revenue reporting view. - **Invoice lookup and resend workflow** — Let your end users search past invoices by customer email or date range and trigger resends directly from your product's UI. - **Automated accounts receivable sync** — Periodically pull new and updated invoices from Chargify into your finance or ERP integration to keep the general ledger current without manual exports. ## FAQs ### What authentication method does Chargify use? Chargify's API uses HTTP Basic Auth with the API key as the username and 'x' as the password. Truto handles credential storage and injection so your end users simply provide their API key during the connect flow. ### Which Chargify data is available through Truto's Unified Subscription Management API? The Unified Subscription Management API currently maps Customers and Invoices from Chargify. Additional resources like Subscriptions, Metered Usage, and Product Catalogs can be built on request. ### Are there rate limits on the Chargify API? Yes. Chargify enforces rate limits that vary by plan — typically around 3,600 requests per hour for most accounts. Truto manages pagination and request throttling automatically to stay within these limits. ### Can I write data back to Chargify, or is it read-only? Chargify's API supports both read and write operations (e.g., creating Customers, issuing Invoices). Specific write capabilities through Truto depend on the tools configured for your integration — reach out to discuss your exact workflow. ### How does Truto handle pagination for large Chargify datasets? Truto automatically handles Chargify's page-based pagination behind the scenes. When you request a list of Customers or Invoices, Truto iterates through all pages and returns a unified result set so you don't need to manage offsets or cursor tokens. ### What if I need Chargify resources beyond Customers and Invoices? Truto builds integrations on request. If you need access to Subscriptions, Components, Metered Usage, or other Chargify endpoints, the Truto team can add support and map them into the unified model for your use case.