--- title: Arena API Integration on Truto slug: arena category: Product Development canonical: "https://truto.one/integrations/detail/arena/" --- # Arena API Integration on Truto **Category:** Product Development **Status:** Beta ## Unified APIs ### Unified User Directory API - **Groups** — Groups are a collection of users in the source application. In some applications, they might also be called Teams. - **Users** — The User object represents a User. ## How it works 1. **Link your customer's Arena account.** Use Truto's frontend SDK; we handle every OAuth and API key flow so you don't need to create the OAuth app. 2. **Authentication is automatic.** Truto refreshes tokens, stores credentials securely, and injects them into every API request. 3. **Call Truto's API to reach Arena.** The Proxy API is a 1-to-1 mapping of the Arena API. 4. **Get a unified response format.** Every response uses a single shape, with cursor-based pagination and data in the `result` field. ## Use cases - **Sync released BOMs into ERP and procurement workflows** — ERP and procurement SaaS platforms can offer customers an Arena integration that automatically pushes released BOMs, item masters, and approved manufacturer lists downstream the moment an ECO is approved, eliminating manual re-entry between engineering and supply chain. - **Power component intelligence and quoting tools with live BOM data** — Quoting, sourcing, and component intelligence platforms can let users import the latest released BOM directly from Arena to run real-time pricing, availability, and compliance checks against global distributor data. - **Close the quality feedback loop from CRM and field service tools** — CRM, ticketing, and FSM platforms can push customer complaints, RMAs, and field failures into Arena as Quality Records or ECRs, giving engineering teams a structured, auditable trigger for product investigations. - **Automate regulatory submission packets for medical device customers** — Regulatory and compliance SaaS tools can pull items, controlled documents, and quality processes from Arena to auto-assemble FDA 510(k), ISO, and audit-ready submission packets without manual data compilation. - **Keep spare parts catalogs and customer portals in sync with engineering** — B2B commerce and aftermarket platforms can mirror Arena item revisions and lifecycle states so obsolete parts are removed and superseding revisions appear automatically when an ECO is released. ## What you can build - **Multi-level BOM import** — Let users fetch a fully expanded, hierarchical BOM for any Arena item revision and map it into your data model with a single action. - **Automated item and part number creation** — Create new Arena items from your application and let Arena auto-assign the customer's next sequential part number based on their numbering scheme. - **ECO-triggered downstream automation** — Subscribe to Arena release events so your product can react instantly when a change order is approved — refreshing catalogs, kicking off purchasing, or notifying stakeholders. - **Two-way quality record sync** — Create and update Quality Processes, complaints, CAPAs, and NCMRs in Arena from your CRM, FSM, or ticketing UI, and keep status in sync as engineering investigates. - **Engineering file and document attachment** — Upload CAD files, spec sheets, and compliance certificates directly to Arena items and changes from inside your product. - **Approved Manufacturer List (AML) sync** — Pull manufacturer part numbers and approved vendor data tied to each Arena item to power sourcing, costing, and compliance checks in your platform. ## FAQs ### How does authentication work with Arena? Arena's REST API is secured with OAuth 2.0. Through Truto, your end users go through a managed connect flow to authorize their Arena workspace, and Truto handles token storage and refresh on your behalf. ### Is the Arena integration available today on Truto? Arena is available on Truto as a build-on-request integration. We scope the specific objects and workflows you need — items, BOMs, changes, quality processes, files, or webhooks — and ship the tools tailored to your use case. ### Which Arena objects and workflows can be exposed via Truto? Anything Arena's REST API supports, including Items, multi-level BOMs, Changes (ECOs/ECRs), Quality Processes, Files, and the Approved Manufacturer List. Read, create, and update operations are all in scope depending on the endpoint. ### Can we react to events in Arena in real time? Yes. Arena's event engine supports webhooks for lifecycle events such as item releases and change approvals. Truto can normalize these events and deliver them to your application so you can trigger downstream workflows immediately. ### How are Arena's custom fields and item categories handled? Arena customers heavily configure item categories, lifecycle phases, and custom attributes. Truto passes through these fields so your integration can read and write against each customer's specific Arena schema rather than a lowest-common-denominator model. ### What about API rate limits and large BOM pulls? Arena enforces per-tenant rate limits and paginates large responses. Truto manages pagination, retries, and backoff automatically, so pulling deep multi-level BOMs or large item sets is reliable without custom handling on your side.