# ManageEngine ServiceDesk Plus

> Source: https://truto.one/docs/integration-guides/manageenginesdplus/

ManageEngine ServiceDesk Plus Cloud connects with OAuth 2.0 through Zoho accounts. The end user picks the data center their account is in, then signs in.

:::callout{type="info"}
- The user who connects needs to be a ServiceDesk Plus administrator.
:::

## Install the ManageEngine ServiceDesk Plus integration

Install ManageEngine ServiceDesk Plus from [Available integrations](https://app.truto.one/integrations/available/125cabdb-d7d3-439a-9e12-622787a5f088) in each environment you connect accounts from.

## Use your own ManageEngine ServiceDesk Plus OAuth app (optional)

Truto ships a ManageEngine ServiceDesk Plus OAuth app, so OAuth 2.0 works without any setup. To show your own app on the consent screen instead, register a client in the Zoho API Console, register the redirect URL below, and set the app's Client ID and Client Secret on the installed integration. See [Overriding OAuth credentials](/docs/guides/integrations/overriding-oauth-credentials).

```text
https://api.truto.one/connect/manageenginesdplus/callback
```

By default, Truto asks ManageEngine ServiceDesk Plus for these scopes. The connect screen lists them under **Permissions required**, and you can change them when you override the OAuth credentials.

- `SDPOnDemand.projects.READ`
- `SDPOnDemand.users.ALL`

## Find your data center

The data center is the domain ending in the Zoho Accounts URL in your browser.

![Data center in the URL](https://docs-assets.truto.one/manageenginesdplus-details-1.png)

## Connect a ManageEngine ServiceDesk Plus account

1. Click **Connect Account**.
   ![Click Connect Account](https://docs-assets.truto.one/truto-connect-account.png)
2. Enter a Tenant ID. This can be any ID you choose. Click **Get connection link**.
   ![Get connection link](https://docs-assets.truto.one/truto-connect-account-modal.png)
3. Open the generated link. You can also share it with your customer so they connect their own ManageEngine ServiceDesk Plus account.
   ![Share connection link](https://docs-assets.truto.one/truto-connect-account-link.png)
4. Select **ManageEngine ServiceDesk Plus**.
5. Fill in the form and click **Connect**:

   | Field | Required | What to enter |
   |---|---|---|
   | **Datacenter Region** | No | The data center your Zoho account is in. It matches the domain of the Zoho Accounts URL, for example `accounts.zoho.eu` for **Europe (.eu)**. Pick one of **India (.in)**, **US (.com)**, **Australia (.com.au)**, **Europe (.eu)**, **China (.com.cn)**, **Japan (.jp)**, **United Kingdom (.uk)**. Defaults to **US (.com)**. |
6. Sign in to ManageEngine ServiceDesk Plus and allow access.
7. Close the tab when you see the connection successful message. The new account appears under **Integrated Accounts**. Click its Account ID to see its details and make API calls.