---
title: 10 Questions to ask your unified API provider
slug: questions-to-ask-your-unified-api-provider
date: 2023-02-07
author: Roopendra Talekar
categories: [Guides]
excerpt: "Ensure long-term stability for your integrations by asking a unified API provider these 10 essential questions about scaling, pricing, and product roadmaps."
tldr: "Evaluate unified API providers by asking about their long-term product roadmap, scalability, pricing stability, and contingency plans to ensure your customer-facing integrations remain reliable."
canonical: https://truto.one/blog/questions-to-ask-your-unified-api-provider/
---

# 10 Questions to ask your unified API provider


Integrations will form a core part of your product offering and its customer-facing. It's paramount that it just works 100% of the time. Once you have decided to [use a unified API provider](https://truto.one/blog/should-i-use-a-unified-api-provider/) and shortlisted some, use the questions below to ensure you don't end up firefighting one day.

## Questions to ask your Unified API provider

1.  **What is your plan for the next 1,2 and 3 years?**
    

Look for stability and clarity in thinking.

**2\. What is your product roadmap?**

Look for features that will add value as time goes by. You don't want to use many SaaS products to get integrations done.

**3\. What's your plan for adding to your integrations catalogue?**

Look for steady building activity on integrations. Make sure they will continue to support newer integrations. Better yet, ask them for custom integrations.

**4\. Who are your current customers?**

Look for big well-known names here.

**5\. How do you plan to scale the tech?**

Identify any gaps and make sure the tech stack is built for scale.

**6\. What happens if you choose to shut down the company?**

Look for open-source solutions or solutions which have open-source elements in them. There are other solutions to alleviate this fear as well such as sharing the code base and self-hosted solutions.

**7\. Is a price increase on the horizon?**

Since will be a fundamental part of your product offering, you want to make sure it doesn't become a burden later on. Make sure you have a long-term contract or a commitment to pricing caps.

**8\. Do you do multi-year contracts?**

Any vendor will appreciate it when you ask them this question. The benefit you want to look for here for your team is a good price and/or services geared for you.

**9\. Will there be any issues when we scale?**  

This will bring out any gaps in the tech stack that may have been missed earlier.

**10\. How can we switch to another vendor?**

If you are speaking with the right vendor, they will love this question and happily suggest how best to prepare for this event. Solutions you want to look for - help with migration, architecture design, and switching timelines.

If you are looking for a comprehensive guide with parameters to get you started on choosing a unified API provider, read this post - [How to choose a unified API provider](https://truto.one/blog/choose-unified-api-provider/)