Attachments Object ​
id
string
The unique identifier for the attachment
file_name
string
The attachment's name.
ticket_id
string
The ticket id to which the attachment belongs
size
number
The file size in bytes
file_url
string
The URL to download the attachment
content_type
string
The content type of the attachment
uploaded_by
string
The user who uploaded the attachment
uploaded_by_type
string
The type of the user who uploaded the attachment
created_at
string · date-time
The time when the attachment was created
updated_at
string · date-time
The time when the attachment was updated
etag
string
The unique identifier for the specific version of the resource.
remote_data
object
Raw data returned from the remote API call.